Assistant Learning Coordinator

About the role

HDR’s Learning and Organizational Development (L&OD) team is dedicated to retaining and sustaining a high‑performing, diverse workforce through progressive learning initiatives. The Assistant Learning Coordinator supports L&OD’s core curriculum and manages logistics for key learning events, enabling great experiences for HDR employees through strong logistical support, client service, and administrative leadership.

Responsibilities

• Add courses, track registration and completions, and communicate transcript statuses to participants through the Learning Management System (LMS).
• Generate and maintain reports in the LMS about a variety of topics.
• Communicate course information to participants and act as point person for inquiries while responding in a timely manner.
• Organize all logistics (facility, catering, materials, scheduling, etc.) linked to in‑person learning events.
• Provide insights into improving the employee experience, simplifying processes, and supporting effective and efficient delivery of learning events, often leveraging a variety of tools and resources.
• Manage the department’s customer service email account, replying to a range of learning‑related questions in a timely and professional manner.
• Create, edit/format, and organize course‑related documents, internal sites, and correspondence—or collaborate with an internal Graphic Artist to finalize materials when applicable.
• Assist with compliance assignments, such as maintaining the global list of items, target audiences, communications, and associated expectations.
• Create, organize, and maintain departmental files and records.
• Act as a producer for virtual events using delivery tools such as Microsoft Teams.
• Perform other related duties as needed.

Preferred Qualifications

• Bachelor’s Degree or 1‑2 years of equivalent work experience.
• Comfortable with Microsoft Outlook, Word, Excel, and PowerPoint.
• Excellent written and verbal communication skills, learning orientation, and attention to detail.
• Interest in communications and promoting learning programs, resources, and events.
• Ability to stay motivated and client‑focused with repetitive tasks, while also demonstrating skills to pivot and reprioritize workload as needed.
• Ability to work as an effective member of a high‑performing team.
• Experience with an LMS (or another type of Information System) preferred.
• Exceptional organizational skills and an ability to handle multiple programs, people, and deadlines at once.
• Ability to handle tight deadlines and make decisions critical to job success.
• Strong customer service orientation and ability to work with different personalities and professional styles.
• Comfortable working with remote teammates using technology to collaborate and communicate.
• Aptitude for learning new software and associated procedures, while keeping process improvement in mind.
• Displays professionalism and a global mindset in all client interactions.

Required Qualifications

• Performs routine tasks as directed and under close supervision.
• Typically requires little to no related experience.

Schedule

Full‑time

Primary location: United States – Nebraska – Omaha. Industry: Corporate/Support Services.