Assistant in Training

About the Role

The Assistant in Training (AIT) and Assistant Manager position’s primary responsibility is to fulfill our mission statement, “to create the most enjoyable shopping experience possible for our Guests.” Additionally, AIT and Assistant Managers perform a variety of sales, merchandising, and operational tasks assigned by store management. They work directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates, and provide leadership. The Assistant Manager position is a progression from the AIT position and includes additional high-level duties, though most job duties and responsibilities are shared.

Responsibilities

• Sales Generation and Guest Service:
  • Greet Guests with a friendly, engaging attitude and provide legendary service.
  • Answer questions about the store and its merchandise.
  • Recommend, select, and help locate merchandise based on Guest needs.
  • Anticipate and fulfill Guest needs by suggesting additional items and creating a wardrobing experience.
  • Maintain knowledge of current sales, promotions, policies, and security practices.
  • Achieve personal sales goals and support Teammates in their presentations.
  • Provide legendary service in key areas: Front 5, sales floor, fitting rooms, and register area.
  • Handle exchanges and returns, turning them into showmanship opportunities.
  • Use the Sales Presentation Guide (SPG) daily to accomplish goals.
  • Meet performance standards in Buckle business builders and guest loyalty programs.
  • Expand Guest selection through inventory management tools.
  • Maintain and build good Guest relationships to develop a client-based business.
  • Lead by example with showmanship and excellent customer service.
  • Coach Teammates and welcome feedback to improve sales presentations.
  • Plan sales goals with the Store Manager and demonstrate ownership of sales performance.
• Teammate Recruiting, Training, and Development:
  • Recognize recruiting opportunities and utilize referral methods.
  • Develop skills and assist in leading, directing, motivating, and educating new Teammates.
  • Maintain a positive attitude and create a positive floor culture.
  • Demonstrate and coach the latest fashion trends among Teammates.
  • Participate in daily setup, training, impacting, and reviewing using the Performance Tracker.
  • Motivate Teammates to complete daily tasks set by Store Management.
  • Demonstrate, coach, and influence denim showmanship and fit cards.
  • Execute actions from department calendars and track progress.
  • Partner with the Store Manager to pick education focus and delegate tasks.
  • Assist in recruitment and understand Buckle’s pay and benefits.
  • Execute and train on the Leadership playbook.
  • Train and coach Teammates on all non-sales positions.
• Visual Merchandise Management:
  • Own and influence product through zone ownership.
  • Delegate and review zones, ensuring Visual Standards are met.
  • Recognize merchandising opportunities and communicate recommendations.
  • Ensure the sales floor is sized and new freight is displayed appropriately.
  • Anticipate changes in product and improve visual results.
  • Give informational and influential store tours.
• Operations:
  • Work a flexible schedule, including weekends and holidays.
  • Follow Loss Prevention guidelines and handle security risks.
  • Execute and teach Point of Sale (POS) procedures.
  • Maintain a clean, organized, and shoppable store.
  • Complete Opening and Closing Checklists.
  • Handle markdowns, pulls, freight, recalls, and Return to Vendors (RTVs).
  • Communicate with Corporate Office Departments.
  • Handle emergencies in the Store Manager’s absence.
• Supervisory and Leadership:
  • Assist the Store Manager in supervising.
  • Give and receive feedback from peers and Management.
  • Promote personal and store growth.
  • Execute daily interviews to support Team Development.
  • Self-educate on company tools and share knowledge with others.
  • Handle schedule changes professionally.

Qualifications

• High school diploma or GED.
• One to three months of related retail experience and/or training, or equivalent combination of education and experience.

Physical Demands

While performing the duties of this job, the Teammate is regularly required to stand, walk, use hands, reach, climb, balance, stoop, kneel, crouch, and talk or hear. Occasionally required to sit. Ability to lift and maneuver 50lbs. Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

The Teammate regularly works in a retail store setting with a moderate noise level.

Benefits

• Insurance
• Spending and Savings Accounts
• Paid Time Off
• 401(k) Retirement Plan
• Teammate Discount
• Performance Bonuses
• Leave Options
• Employee Assistance Program