Assistant in Training

About the Role

The Assistant in Training (AIT) and Assistant Manager position’s primary responsibility is to fulfill our mission statement, “to create the most enjoyable shopping experience possible for our Guests.” Additionally, AIT and Assistant Managers perform a variety of sales, merchandising, and operational tasks assigned by store management. They work directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates, and provide leadership. The Assistant Manager position is a progression from the AIT position and includes additional high-level duties.

Responsibilities

• Greet Guests with a friendly, engaging attitude and provide legendary service.
• Answer questions regarding the store and its merchandise.
• Recommend, select, and help locate or obtain merchandise based on Guest needs.
• Anticipate and fulfill Guest’s needs by suggesting additional items and creating a wardrobing experience.
• Maintain knowledge of current sales, promotions, policies, and security practices.
• Achieve personal sales goals and support Teammates in achieving theirs.
• Provide legendary service in key areas: Front 5, sales floor, fitting rooms, and register area.
• Lead by example with high showmanship, excellent customer service, and attentiveness.
• Coach and train new Teammates to meet Buckle’s standards.
• Participate in daily setup, training, impacting, and reviewing using the Performance Tracker.
• Execute visual merchandising tasks, including zone ownership and product display.
• Handle operational tasks such as opening/closing checklists, markdowns, and freight management.
• Assist in recruiting and staffing the store.
• Maintain a clean, organized, and shoppable store environment.
• Handle emergencies and make decisions in the Store Manager’s absence.

Qualifications

• High school diploma or GED.
• 1-3 months of related retail experience and/or training, or equivalent combination of education and experience.

Skills

• Strong customer service and showmanship skills.
• Ability to lead, coach, and motivate a team.
• Knowledge of visual merchandising and product display.
• Organizational and time management skills.
• Ability to handle multiple tasks and work in a fast-paced environment.
• Proficiency in using retail tools and technology.

Benefits

• Insurance
• Spending and Savings Accounts
• Paid Time Off
• 401(k) Retirement Plan
• Teammate Discount
• Performance Bonuses
• Leave Options
• Employee Assistance Program

Physical Demands

The role requires standing, walking, using hands, reaching, climbing, stooping, kneeling, and lifting/maneuvering up to 50lbs. Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

The role is primarily in a retail store setting with a moderate noise level.