Assistant Human Resources Director

Location: Divisional Headquarter, Human Resources, 701 N. Broad Street. Reports to: Divisional HR Director (direct); General Secretary (indirect). Availability: Immediate.

Position Overview

The Assistant HR Director (AHRD) provides operational leadership and strategic support within the Divisional Human Resources Department for the Eastern Pennsylvania and Delaware Division. Reporting to the Divisional HR Director (DHRD), the AHRD directly supervises Benefits and Leave Administration, leads HR Information Systems (UKG Pro/Ready), and ensures departmental processes remain efficient, confidential, and fully compliant with federal, state, and local laws, as well as Salvation Army policy. The AHRD acts as a trusted advisor to management on policy, compliance, risk mitigation, and employee relations, and assumes full operational leadership of the department in the DHRD's absence.

Supervisory & Leadership Duties

• Provides leadership, oversight, and daily direction for Benefits Administration and Leave of Absence Administration staff and operations.
• Provides direction and support for HR Information Systems (UKG Pro/Ready), ensuring data management remains confidential and compliant with Salvation Army policy, as well as federal, state, and local laws.
• Supports HR team members in understanding Salvation Army operations and mission, fostering effective collaboration with field officers, program leaders, and employees.
• Serves as the primary operational lead and acting department head in the absence of the DHRD, ensuring uninterrupted workflow, decision-making authority, and team supervision.

HRIS & Technical Duties

• Serves as the Divisional HRIS Super User for UKG Pro and Ready software; cross-trains and maintains a designated secondary super user to ensure business continuity during their absence.
• Prepares detailed testing plans and coordinates major system upgrades; acts as primary liaison with software vendors/contractors to troubleshoot and resolve issues.
• Delivers consulting, system error troubleshooting, power query/SQL report writing, and training for staff and managers; maintains clear system documentation.
• Solicits user feedback to identify process improvements and process re-engineering opportunities.
• Ensures accurate employee records through regular data audits while maintaining strict data privacy and security standards; assists field locations with timekeeping and PTO system inquiries.

Compliance, Policy & Risk Management

• Conducts periodic HR data audits and alerts the DHRD to potential compliance risks (including FMLA, EEO, Equal Pay, and Affirmative Action).
• Partners with the DHRD to advise managers on organizational policy matters (e.g., EEO, non-discrimination, harassment prevention) and recommend necessary policy enhancements to leadership.
• Ensures all required non-discrimination notices and legal postings are properly disseminated across divisional publications, websites, and bulletin boards.
• Works proactively across all HR functional areas to limit potential organizational liability.

Human Resources & Employee Relations

• Partners with department heads to support talent acquisition, facilitating the recruitment and selection process through established divisional protocols as needed.
• Assists management with complex employee situations, including workplace investigations, progressive discipline, layoffs, and terminations.
• Reviews and evaluates job descriptions in collaboration with department heads and Corps Officers to ensure appropriate classification, Legal/FLSA compliance, inclusion of required BFOQ qualifications, and elimination of bias.
• Serves as an operational bridge between management and employees across DHQ and ministry units regarding HR processes; liaises with THQ HR as needed.
• Assists the DHRD with the CFC-approved annual compensation and performance management cycle (e.g., merit increase distribution and performance appraisal tracking).
• Assists the DHRD with location requests for staffing restructures.
• Ensures all HR forms, onboarding/orientation materials, and recruiting resources remain current, functional, and distributed in advance to field personnel.
• Performs other duties as assigned by the Divisional HR Director or supervising Salvation Army Officer.

Other

The above list of job duties is not exclusive or exhaustive and the candidate will be required to undertake such tasks as may reasonably be expected within the scope of the post.

Minimum Qualifications

• Bachelor's degree in Human Resources or a related field with at least 5 years of progressive HR experience.
• Experience supervising or managing Benefits and Leave Administration is highly preferred.
• Strong knowledge of HR principles, practices, and procedures, with hands-on experience utilizing HRIS platforms (UKG Pro/Ready required; Dayforce or timekeeping systems a plus).
• High proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
• Proven ability to multitask and thrive in a fast-paced environment with frequently shifting priorities.
• Strong analytical and research skills, with the ability to evaluate data and develop valid conclusions, recommendations, and actionable plans.
• Proven ability to build trust, maintain high confidentiality, and exercise sound judgment and discretion.
• Excellent interpersonal and communication skills, with a track record of building positive working relationships.
• Creative, strategic, and logical problem-solver.
• Valid driver's license with a clean driving record, able to obtain insurance clearances as determined by The Salvation Army's insurance company, and access to reliable transportation when a Salvation Army fleet vehicle is unavailable.
• Professional demeanor that reflects credit upon The Salvation Army and the Divisional HR function, inspiring the same in others.
• As a Mandated Reporter, must provide proof of having completed training on recognizing and reporting child abuse meeting the training standards of PA Act 153 of 2014 with recurrent training required every five years thereafter.
• Meets the Child Protection Clearances required by PA Act 153 to include PA Child Abuse History Clearance, PA State Police Criminal Record Check and FBI Criminal Record Check.
• Must possess an understanding of and support the mission of The Salvation Army.

Pay

$80,000.00 annually, depending on education and experience; Grade 14 Exempt.

Schedule

40+ hours per week; Full-Time (some evenings and weekends may be required).

Benefits

• Generous paid time off every year that includes holidays, up to 3 personal days, vacation time and sick time.
• Employer funded Pension Plan (company contributions begin after 1 year of employment).
• Comprehensive health care coverage with low cost employee premiums, co-pays and deductibles.
• Eligibility for supplemental insurance plans including Short Term Disability, AFLAC and Voluntary Term Life.
• Flexible Spending Accounts.
• Eligibility for the Federal Government's Public Student Loan Forgiveness Program.