Assistant Housekeeping Manager

About the role

The Assistant Executive Housekeeping Manager is responsible for assisting in the oversight of the entire housekeeping area, to include public areas and night cleaning. This requires a solid understanding of housekeeping and laundry supplies and pars and will assure all safety and security policies and procedures are followed. Experience with turndown service, special needs of VIP Guests, foreign dignitaries, etc. is helpful. These responsibilities may also include staff training, development and scheduling. The Housekeeping Manager will promote an atmosphere that insures customer and colleague satisfaction. This position requires a strong attention to detail and the ability to effectively deal with guests, other departments and team members.

Requirements

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.
• 2-3 years of progressive hotel Rooms Management experience
• Service oriented style with professional presentations skills
• Hotel/Hospitality degree an asset
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
• Must be proficient in Microsoft Word and Excel
• Must have excellent organizational, interpersonal and administrative skills
• Ability to stand for entire shift and walk long distances.
• Ability to lift, push, pull and carry moderate amount of weight

Benefits

• Free room nights
• Discounted and friends & family room rates
• Medical, dental and vision insurance with only 30-day waiting period
• 401K with company match
• Free employee meal during shift
• Generous paid time off
• Tuition reimbursement
• Employee stock purchase plan
• Discounted ski passes
• Excellent training and professional development