Assistant Housekeeper Manager

Responsibilities

• Oversee the housekeeping department and ensure a clean and safe environment for all guests.
• Lead, train, and supervise the housekeeping team while ensuring all staff follow proper safety and sanitation standards.
• Oversee the allocation of budget and supplies for the housekeeping department.
• Contribute to the overall satisfaction of hotel guests.

Essential Job Functions

• Interview, select, train, schedule, coach, and support associates.
• Observe and monitor staff performance to ensure efficient operations and adherence to policies and procedures.
• Inspect guest rooms, public areas, and grounds for cleanliness, appearance, and safety.
• Answer inquiries pertaining to hotel policies and services and resolve guests’ complaints and concerns.
• Prepare schedules based upon occupancy and assign duties to associates.
• Take inventory and submit periodic inventory orders to ensure supplies are purchased in a timely manner.
• Prepare required paperwork pertaining to departmental functions.
• Maintain departmental expenses in line with budget as described by General Manager.
• Ensure compliance with specific brand standards.
• Follow sustainability guidelines and practices related to hotel brand standards.
• Practice safe work habits; follow MSDS and OSHA standards; wear protective safety equipment and participate in safety committees as directed.
• Perform other duties as requested by management.