Assistant Hotel General Manager - Dual Property

We're searching for an experienced dual property assistant general manager to help our general manager plan and oversee the hotel's day-to-day operations. This position will support the Pine Mountain Resort Iron Mountain and Four Seasons Resort Pembine, WI. When the general manager is unavailable, you will be in charge of supervising personnel, dealing with client problems, and ensuring that our customers enjoy a 5-star experience. Our ideal candidate is enthusiastic about providing exceptional customer service while adhering to hotel budget and quality standards. A bachelor's degree in hospitality management and three years of managerial experience in the hospitality business are strongly preferred. Apply now if this seems like an exciting new opportunity to you! Qualifications Must have at least 3 or more years of experience in the hospitality fieldA proven record of experience managing a team, preferably in a hospitality role, is requiredThis role requires a strong emphasis on putting the guest first and providing exceptional customer serviceYou must have a high school diploma or GED; bachelor’s degree in hospitality management, or a related fieldShowcase exceptional organizational, communication, and problem-solving skills Responsibilities Collaborate with department heads and the general manager to develop an annual budget, and assess performance throughout the year, making modifications as needed to preserve profitabilityDeliver support to the human resources department to help them improve turnover management, employee motivation, and staff growth and retentionManage compliance with company or brand established policies and procedures and any local, state, and federal laws and regulationsAnalyze the performance of each department, report any problem areas, and make recommendations to improve profitability for hotel operationsSupport the general manager in the daily operation of the hotel to ensure that all guest service standards are met