Assistant Hotel General Manager

About the role

The Assistant Hotel General Manager at Homewood Suites by Hilton Kansas City/Overland Park will be responsible for overseeing the day-to-day operations of the hotel, ensuring guest satisfaction, and managing staff.

Responsibilities

• Oversee the daily operations of the hotel, including housekeeping, food and beverage services, and maintenance.
• Ensure guest satisfaction through proactive communication and problem-solving.
• Manage and develop a team of employees, providing training and support.
• Work closely with the General Manager to implement strategies and initiatives.
• Handle guest complaints and resolve issues promptly.

Requirements

• Bachelor’s degree in hospitality management, business administration, or related field.
• Minimum of 5 years of experience in hotel management, preferably in a similar position.
• Proven leadership skills and ability to manage a team.
• Excellent interpersonal and communication skills.
• Ability to work flexible hours, including weekends and holidays.

Qualifications

• Strong organizational and time management skills.
• Experience with property management systems and hotel software.
• Knowledge of health and safety regulations relevant to the hospitality industry.

Skills

• Customer service orientation.
• Problem-solving abilities.
• Leadership and management skills.
• Attention to detail.

Benefits

• Comprehensive benefits package including medical, dental, vision, and life insurance.
• Flexible spending accounts for healthcare and dependent care.
• 401(k) retirement plan with company match.
• Generous paid time off policy.
• Professional development opportunities.

Pay

$55,000 - $60,000/year

Schedule

Variable schedule to meet the needs of the hotel, including evenings, weekends, and holidays.