Assistant Hospitality Manager - Beringer

About Us

Treasury Wine Estates (TWE) is one of the world’s largest wine companies, known for its heritage-rich brands and commitment to excellence. At TWE, we are driven by our purpose, Boldly Cultivating, which focuses on creating value through our brands, wine, people, and environment. We aim to enrich and joyfully connect communities worldwide. For more information about our purpose and portfolio, visit [here](#).

About Beringer

Beringer, founded in 1876, is Napa Valley’s benchmark producer, crafting classic wines from top-tier appellations and vineyards. Known for its spirit of American optimism and pride in its history, Beringer offers a tradition of hospitality at its historic estate in St. Helena.

About the Role

The Assistant Hospitality Manager leads and drives growth in Beringer’s entry-level tasting room, historic caves, and gift shop, focusing on Knight’s Valley portfolios. This role involves managing tours, overseeing operations, and fostering a positive team culture.

• Manage and grow tasting room, caves, and gift shop, delivering high-quality service and enhancing the Knight’s Valley portfolio.
• Lead and develop tour experiences, ensuring they meet guest demand, brand positioning, and revenue goals.
• Partner with trade teams for consumer and partner events, and oversee international programs.
• Oversee daily operations as Manager on Duty, including staffing, scheduling, cash handling, and service execution.
• Drive sales performance, wine club conversions, and average order values while managing labor, inventory, and costs.
• Resolve guest service issues in real-time, maintaining a calm and professional demeanor.
• Collaborate with marketing, events, and central operations to execute programming, promotions, and experiences.

About You

• Strong hospitality leadership experience in a fast-paced, guest-facing environment.
• Energized by driving sales growth and delivering exceptional guest experiences.
• Comfortable leading, training, and motivating large teams to high performance standards.
• Operational discipline in scheduling, cash handling, and inventory management.
• Clear and confident communication with guests, team members, and cross-functional partners.
• Value accuracy, consistency, and brand integrity in service and wine education.
• Adaptable, resilient, and calm under pressure during high-volume periods.
• Open to working weekends, holidays, and a flexible schedule.
• An interest in international guests and cross-cultural hospitality experiences.

Why You'll Love It Here

• A culture built on bringing your whole self, being courageous, and delivering together.
• Global career opportunities and structured programs for health, wellbeing, and career development.
• A generous employee product allowance and competitive benefits package, including medical, dental, vision, paid time off, 401K with company match, and more.
• Additional days off with the “TWEforME Day” – a day to spend how you choose!

Pay Transparency Disclosure

The base pay range for this position is $69,000 to $80,500 per year, with other benefits. Actual compensation will vary based on job-related factors and market data. Treasury Wine Estates reserves the right to modify the range in the future.