Assistant Health Club Manager

About the role

The Assistant Club Manager oversees all property/location/building management operations within their assigned area. They are responsible for communicating effectively with the corporate office and field operations, adhering to established policies and procedures, and reporting directly to the Managing Director.

Responsibilities

• Train, develop, and support on-site staff members to ensure compliance with company policies, procedures, and standards.
• Communicate, implement, and execute executive team directives as communicated by the CEO.
• Recommend and implement operational improvements as needed.
• Provide leadership to teams to inspire and enable them to meet or exceed targets on a daily/weekly/monthly basis.
• Serve as a liaison between the site and the Executive Team, other brands within the organization, managers, customers, and all other pertinent stakeholders.
• Ensure a safety-first culture that reflects the company's high standards.
• Create and manage performance and financial goals, guiding teams to achieve these goals through direction and management.
• Contribute to sales innovations, strategic business development, and the profitability of the company.
• Evaluate the platform's profits and revenue, and assess associated risks.
• Maintain awareness of competitors, expansion opportunities, customers, markets, and new industry developments and standards.

Qualifications

• Proven track record of effective qualitative and quantitative judgment and decision-making.
• Strong change management capability, including the ability to manage teams through change.
• Experience in hiring, coaching, and training teams to create an exceptional brand experience.
• Preference given to candidates with experience in the service industry.
• CRM experience preferred, especially with Salesforce.

Skills

• Effective qualitative and quantitative judgment and decision-making.
• Strong change management capability.
• Experience in hiring, coaching, and training teams.

Benefits

• Medical Benefits
• Dental Benefits
• Vision Benefits
• Healthcare spending accounts (HSA/FSA)
• 401K Benefits
• Employee Assistance Program (EAP)
• Paid Vacation time, Sick time, and Holidays
• Growth opportunities
• A fun, friendly, professional working environment

Pay

Details TBA

Schedule

Details TBA