Assistant Guest Service Manager

Responsibilities

• Works closely with Sales and Reservations in order to fulfill all special requests for groups, VIP’s, etc.
• Aid daily in the guest reception.
• Responds daily to all social media feedback, follow up with guests as well as internally.
• Communicates effectively and genuinely with guests, team members and other departments.
• Aids and often leads guest service training initiatives within the front office department.
• Maintains a friendly and caring demeanor at all times in a fast-paced environment.
• Maintains a professional image at all times that falls within the hotel and company guidelines for appearance and dress.
• Demonstrates teamwork by cooperating and assisting colleagues as needed.
• Provides all Front Desk Assistant job duties like registering guests into the hotel in a prompt and courteous manner, using up-selling techniques to maximize room rates; preparing for group check-ins and check-outs, and VIP arrivals.
• Maintains and updates all guest profiles.
• Reviews all daily and future reservations in order to accommodate special requests, makes amenity cards, works closely with IRD and PH to communicate all F&B requests.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and train guest services agents.
• Works with all new hires for FD training. Interviews, hire and