Assistant Golf Professional
Ibis Landing Golf Club, located in Lehigh Acres, FL, is seeking a motivated individual to contribute to a positive experience for members and guests while growing their knowledge of golf club operations. As an associate of Troon, you will be part of a global leader in golf and community management.
About the role
Assists in administering all daily operations, including facilitating sales, assisting with merchandise, operating the POS system, managing handicap and tee sheet applications, and acting as a ranger, starter, guest relations, outside service, or golf shop shifts.
Responsibilities
- Assists in administering all point-of-sale application revisions and needs as they apply to green fee sales, merchandise sales, and member and guest billing.
- Coordinates with the Accounting Departments on all policy and procedure revisions, updates, and implementation.
- Reconciles daily tee sheets, performs check-in, and receives payments from members and guests.
- Resolves discrepancies related to duplicate charges, overpayment, or underpayment.
- Tracks all force posts and no-show charges as applicable.
- Promotes all club golf activities.
- Assists in the creation of lesson plans and provides both individual and group instruction.
- Maintains a clean, orderly, and well-stocked golf shop.
- Assists retail buyers with procurement and merchandising, and shop assistants with merchandising and sales.
- Prepares for all golf outings, including coordinating scorecards, cart labels, rules sheets, score sheets, format sheets, favors, pairing sheets, and hole assignments.
- Monitors all members' scores, reports handicapping to the USGA, and bills members.
- Follows established opening and closing procedures.
- Assists with associate training.
- Incorporates safe work practices in job performance.
- Maintains regular and reliable attendance.
- Performs other duties as required.
Requirements
- Ability to read and speak English is required to communicate with English-speaking customers or co-workers and to understand equipment manuals.
- Knowledge of Microsoft Office applications.
- Experience with computerized POS and tee time systems.
- Associate's degree (AA); or six months to one year of related experience or training; or equivalent combination of education and experience.
- Current PGA/LPGA Membership.
Physical Requirements
- Regularly stands, walks, and sits.
- Occasionally climbs or balances, stoops, kneels, crawls, or crouches.
- Frequently uses hands and reaches with hands and arms.
- Frequently talks or hears and tastes or smells.
- Occasionally lifts up to 50 pounds.
Work Environment
- Occasionally works in wet or humid conditions (non-weather).
- Frequently works in outdoor weather conditions.
- Noise level is moderate.
Pay
$20.00 per hour
Benefits
- Healthcare Benefits – Medical, Dental, and Vision coverage
- Retirement Benefits – 401(k) with employer match (19 years of age and older)
- Time Off – Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria
About Troon
Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, specializing in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization.