Assistant Golf Professional

About the role

The Assistant Golf Professional supports daily golf operations at the club, assisting with Pro Shop activities and coordinating golf-related services to enhance the member and guest experience. This role promotes the game of golf while ensuring operations align with company policies and operational standards. It requires a proactive approach to staff training, merchandising strategies, and exceptional customer service to foster a welcoming environment.

Responsibilities

• Engage with members through golf events, personalized interactions, and promotion of golf programs.
• Participate in rounds of golf to support player development initiatives.
• Support the cleanliness and organization of outside areas, including staging zones, practice ranges, and golf cart storage.
• Coordinate, promote, and manage tournaments and special golf-related events.
• Assist in managing the handicap program, pro-shop operations, and practice facilities.
• Provide guidance to golf attendants, pro-shop personnel, and outside services staff on customer service, tee time management, check-in procedures, and guest fee processing.
• Maintain operational procedures, including standards for staging areas, driving range setup, and golf cart storage.
• Support the promotion of golf clinics, private lessons, and specialized programs for adults, juniors, and seniors.
• Assist with budgeting, inventory planning, and control, including guidance on inventory procedures, stock levels, product display, pricing strategies, and promotions.
• Perform additional duties as assigned, including assisting other team members and adhering to company, club, and department policies.
• Maintain professionalism and excellence in interactions with members, colleagues, and staff.
• Follow safe working practices and ensure compliance with safety guidelines.
• Take initiative in personal and professional growth, maintaining required certifications.
• Address and resolve challenges using available resources, collaborating with regional and corporate teams.
• Attend daily briefings and engage in required activities to contribute to team success.

Requirements

• High school diploma, GED, or equivalent.
• Completion of PGA certification preferred (minimum associate level).
• Proven ability to handle confidential information and sensitive employee matters with discretion.
• Commitment to upholding the highest level of ethical work standards.

Physical Requirements

• Primarily outdoor work with frequent exposure to extreme temperatures and humidity.
• Requires sitting, standing, walking, squatting, kneeling, reaching, twisting, and bending.
• Must be able to lift and carry up to 50 lbs.
• Involves regular use of sight, hearing, and speech.

Tools & Equipment

• Golf Clubs
• Golf Balls, Tees, and Markers
• Putting Mirrors/Mats
• Computer/Tablet

Schedule

• Adherence to attendance requirements as outlined in the weekly schedule.
• Flexibility to work additional hours as needed to meet position deadlines.
• Availability to work on weekends and/or holidays as required.

Benefits

Full-time team members have access to a comprehensive benefits package that includes:

• Medical, dental, and vision coverage
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement savings plan
• Generous paid time off and leave programs

Part-time team members receive time off as required by applicable law. Visit www.invitedbenefits.com for full details.