Assistant Golf Professional

General Purpose

Assists in administering all daily operations, including but not limited to: facilitating sales, assisting with merchandise, operating the POS system, managing handicap and tee sheet applications, and working ranger, starter, guest relations, outside service, or golf shop shifts.

Key Responsibilities

• Provides a memorable guest experience
• Assists in managing the facility and staff
• Processes customer reservations for guests of the golf course
• Affords assistance in coordinating individual, group, and tournament play as directed by the Golf Operations Manager and/or Head Golf Professional
• Produces daily reports on rounds, sales, and other relevant data for management
• Oversees the Outside Guest Services department and personnel
• Works closely with the OGS to monitor all aspects of play, including guest satisfaction, starting, pace of play, safety on the course, and golf course markings
• Provides customer service to arriving guests to help expedite the check-in process
• Performs other duties as assigned by supervisor or manager

Qualifications, Knowledge, And Skill Requirements

• One to two years of golf industry experience preferred
• College degree (PGM) preferred
• PGA Member or Apprentice
• Strong customer/guest orientation skills
• Strong communication skills
• Highly polished interpersonal skills, with the ability to connect with people easily and quickly
• Basic computer skills
• Dependable

Physical Demands

• Regularly stands, walks, and sits
• Occasionally climbs or balances, stoops, kneels, crawls, or crouches
• Frequently uses hands and reaches with hands and arms
• Frequently talks or hears, tastes or smells
• Sometimes lifts up to 50 pounds

Environment/Noise

• Occasionally works in wet or humid conditions (non-weather)
• Frequently works in outdoor weather conditions
• Noise level is moderate

About Troon

Troon is the world’s largest professional club management company, specializing in services in golf, hospitality, and residential communities. Founded in 1990 and headquartered in Scottsdale, AZ, Troon is a leading employer in hospitality. With more than 900 locations in 45+ states and 27+ countries, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.

Benefits & Other Compensation

• Healthcare Benefits – Medical, Dental, and Vision coverage
• Retail Benefits – 401(k) with employer match (19 years of age and older)
• Time Off – Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria