Assistant Golf Professional

About the role

Omni PGA Frisco Resort is a dynamic destination for golf lovers of all ages and skill levels, located just steps from the PGA of America headquarters. This role is an integral part of a high-volume, high-performing golf operation and offers significant hands-on leadership experience. Reporting to the Head Golf Professionals, the Assistant Professional supports the daily functions of golf operations while contributing to a service culture centered on excellence, professionalism, and guest engagement.

Responsibilities

• Support the Head Golf Professionals and the Director of Golf & Operations in executing all aspects of the daily golf operation, ensuring a consistently high standard of service and efficiency.
• Oversee Associate teams and daily operational management, ensuring excellent service, presentation, and preparation.
• Anticipate and follow up on needs, taking ownership and accountability with strong follow through.
• Contribute to the planning, initiation, and promotion of golf activities and programming for Resort guests and Club 1916 members, fostering engagement and an exceptional on-course experience.
• Deliver elevated guest service by anticipating needs, providing informed guidance, and upholding a welcoming and professional environment.
• Perform and uphold operational requirements across sales, equipment rentals, tournament preparation, golf group coordination, and related guest services.
• Provide direct leadership to hourly teams within Player Services, On-Course Player Assistance, and Golf Shop Operations, ensuring accountability, performance, and alignment with service standards.
• Actively participate in process improvement by identifying opportunities to enhance operational standards, guest satisfaction, and team efficiency.
• Engage in daily stand-up meetings, monthly departmental meetings, and maintain proactive, clear communication with cross-functional partners throughout the Omni Resort.
• Assist with inventory management, including physical counts, variance reporting, and merchandise organization.
• Complete all company-required training programs and demonstrate ongoing commitment to professional development.

Qualifications

• PGA Member strongly preferred; Minimum PGA program completion of Level 2 or higher required.
• A college degree is preferred but not required.
• Demonstrated aptitude for leadership with the interest and willingness to develop supervisory skills, support teams, and contribute to a high-performing operation.
• Strong service orientation with the ability to build rapport, communicate effectively with guests and colleagues, and represent the operation with professionalism and enthusiasm.
• Highly organized, dependable, and comfortable managing multiple responsibilities while learning new systems, processes, and best practices.
• Foundational experience with golf operations systems—such as tournament management platforms, Visage, or EZ Locator—and a strong capacity to learn and adapt to Omni Hotels & Resorts technology and procedures.
• Exposure to, or strong interest in, tournament operations, group programming, and daily golf operations within a premium environment.
• Proven ability to remain composed, collaborative, and solutions-oriented in a dynamic, fast-paced setting, with a desire to grow through hands-on experience and coaching.

Benefits

• Encouraged and supported five-day workweek structure, complemented by Omni Hotels & Resorts paid time off benefits to promote balance and long-term career sustainability.
• Comprehensive medical, dental, vision, and health benefits, along with 401(k) participation options.
• Quarterly uniform allowance to support a professional and consistent presentation.
• Complimentary associate meals provided during scheduled shifts.
• Full access to Omni Hotels & Resorts associate benefits, including preferred Hotel and Resort Stay Rates and discounts on retail and food & beverage offerings.
• Additional earning potential through teaching and coaching opportunities.
• Practice and playing privileges designed to support personal game development and professional growth.
• PGA dues fully paid, reinforcing continued advancement within the profession.