Assistant Golf Professional

About the role

The purpose of this classification is to assist with golf pro shop operations, golf cart maintenance, and other golf course activities and to provide customer service to golfers/customers.

Essential Functions

• Provides direction, guidance and assistance to employees; coordinates work activities; assigns and oversees work; develops work schedules to ensure adequate coverage.
• Operates the golf shop; performs shop opening/closing procedures; oversees activities of staff on duty, player assistants, cart attendants and range attendants.
• Covers starting time procedures; records starting times and number of rounds played; announces golfers to the tee.
• Assists customers with golfing activities; provides direction/advice on proper swing and on use of different clubs; transports customers on golf course grounds using golf cart; administers CPR or first aid in emergency situations.
• Conducts merchandise sales; maintains inventory levels of merchandise, supplies, and other materials; stocks incoming merchandise; conducts periodic inventory counts.
• Collects moneys in payment of merchandise, golfing fees, equipment rentals, or other fees/services; records payments and issues receipts; balances cash receipts and forwards as appropriate.
• Performs various manual tasks associated with golf shop/golf course operations, which may include re-charging golf carts, loading golf bags into carts, cleaning golf clubs, replacing sand in golf cart sand buckets, or lifting heavy materials.
• Operates a variety of machinery, equipment and tools associated with golf shop/golf course operations, which may include a tractor, golf cart, golf cart carry-all, range ball machine, cash register, calculator, public announcement system, radio communications equipment, shovel, and mechanic tools.
• Performs general maintenance tasks necessary to keep equipment in operable condition, which may include inspecting equipment, refueling vehicles, washing/cleaning equipment, and cleaning shop/work areas; monitors equipment operations to maintain efficiency and safety; reports faulty equipment.
• Follows safety procedures, utilizes safety equipment, and monitors work environment to ensure safety of employees and other individuals.
• Operates a computer to enter, retrieve, review or modify data; verifies accuracy of entered data and makes corrections.
• Prepares or completes various forms, reports, correspondence, schedules, cash reports, production of play reports, pro shop procedures reports, inventory sheets, incident reports, or other documents.
• Receives various forms, reports, correspondence, pro shop procedures reports, personal checks, rules, regulations, policies, manuals, reference materials, or other documentation; reviews, completes, processes, forwards or retains as appropriate.
• Communicates via telephone and/or two-way radio; provides information and assistance; takes and relays messages; responds to requests for service or assistance.
• Communicates with supervisor, employees, other divisions, other departments, customers, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.

Minimum Qualifications

• High school diploma or valid equivalent;
• Three (3) years’ previous experience including golf instruction, golf course operations, and customer relations;
• Must have successfully passed the Playing Ability Test (PAT) administered by the Professional Golfers’ Association (PGA), and be an active PGA/LPGA Level 2 Associate;
• Must maintain, possess or attain a valid CPR and First Aid certification within 90 days of hire;
• Must possess (or obtain within fourteen (14) days of hire) and maintain a valid Florida driver’s license.

Preferred Qualifications

• PGA/LPGA Class A member in good standing and provide proof of membership.