Assistant Golf Course Manager

Essential Functions

• Aid in establishing and maintaining a high-quality and productive public golf program.
  • Promote the sport of golf to a variety of consumers.
  • Coordinate and promote tournament play.
  • Manage tee sheet utilization to maximize reservations and play.
  • Create and implement strategies to capture latent golfers.
  • Work closely with the Golf Course Superintendent to ensure ideal playing conditions.
• Manage personnel:
  • Determine workload, assign priorities, schedule employees, and allocate resources.
  • Maintain attendance records and authorize payment of wages.
  • Develop and implement training programs for employees.
  • Analyze and resolve employee work problems.
  • Develop performance standards and evaluate employee performance.
  • Ensure adherence to fair and equitable hiring practices.
  • Interview and hire applicants for part-time employment and volunteer opportunities.
  • Promote high levels of work performance and employee morale.
• Manage facility operations:
  • Assist the Park Manager in all facets of the daily golf course operations.
  • Assist the Park Manager, when necessary, with non-golf facility operations.
  • Monitor operations to ensure customer satisfaction.
  • Inspect facilities for adherence to NOVA Parks standards.
  • Closely monitor budgeted vs. actual revenues and expenses.
  • Ensure compliance to federal, state, and local regulatory standards including safety and health issues.
  • Ensure security of facilities and assets.
  • Assume temporary management responsibilities for other facilities within the park as needed.
• Manage facility and routine grounds maintenance:
  • Inspect facilities, equipment, and grounds for hazards and adhere to NOVA Parks standards.
  • Develop and implement preventive maintenance program.
  • Identify maintenance problems and hazards, implement corrective action, or refer to Central Maintenance.
  • Operate various maintenance equipment as needed and perform related work including manual labor.
• Assist with development and management of budget:
  • Recommend operations, maintenance, and development items for budget.
  • Implement operating budget.
  • Interpret and apply NOVA Parks policies and procedures.
  • Maintain operating budget, resale inventories, and revenue projections.
  • Authorize procurement of required items and/or services.
• Assist with establishment and maintenance of positive public relations program:
  • Develop and foster a positive public image for the golf course and NOVA Parks.
  • Provide exceptional customer service using the established NOVA Parks Service Standards.
  • Provide information to the public and special interest groups through presentations and other means using accurate, courteous, and diplomatic communications.
  • Maintain effective relationships with groups such as vendors, local law enforcement, and special user groups.
  • Encourage visitor comments; investigate and respond to complaints.
• Assist with performance of administrative duties:
  • Develop short- and long-term goals and recommend operating objectives, strategies, and implementation plans.
  • Investigate accidents, thefts, vandalism, and other violations and file appropriate reports in a timely manner.
  • Prepare and maintain various business, personnel, and administrative reports and records.
  • Initiate and monitor standard user permits; assist with the development of special contractual agreements.

Required Qualifications

• Education: Any combination of education, experience, and training equivalent to: graduation from an accredited four-year college or university with a Bachelor's degree in park or golf management or closely related field.
• Physical: Non-manual and manual work with strength and dexterity necessary to perform all required tasks, including lifting, stooping, bending, and working in tiring and uncomfortable positions in office and outdoor settings; will perform heavy manual labor in all weather conditions, lift items at or greater than 80 pounds, climb ladders, use tools and operate equipment.
• Experience: Two years of progressively responsible experience in park or golf course management or any equivalent combination of education, training, or experience which provides: Knowledge of principles, methods, and practices involved in park or golf course management. Knowledge and experience in personnel management. Ability to develop comprehensive operating procedures and performance standards and to evaluate programs and employees against such standards. Ability to review and analyze expenditures and revenues in determining appropriate budgets. Considerable ability to identify and isolate problems, and to initiate appropriate actions. Considerable ability to deal effectively with the public and special interest groups, and to provide a strong, positive public relations program; with considerable ability to interpret and explain NOVA Parks policies, rules, and procedures to employees and to the public. Considerable ability to communicate clearly and effectively, with ability to prepare written correspondence and present accurate reports. Working knowledge of the materials, equipment, and procedures involved with park and golf course maintenance. Ability to maintain knowledge of current trends and developments in the golf profession. Working knowledge of personal computers and various software applications. Certification or ability to obtain certification in CPR and first aid and other licenses as required. Possession of or ability to obtain and maintain driver’s license with safe driving record.

Benefits

• This position is a benefit eligible position. Benefits include medical and dental insurance, life insurance, long-term disability, retirement plan, and more.

Testing

• The Assistant Golf Course Manager position is classified as a safety sensitive position. Candidates for full-time, safety sensitive positions must submit to a pre-employment drug screening and achieve a negative result as a condition of employment.

Equal Opportunity

• No person shall be discriminated against on the basis of race, sex, color, national origin, religion, age, veteran status, political affiliation, genetics, or disability in the recruitment, selection, and hiring of its workforce.