Assistant General Manager UFC GYM LARGO/ Pinellas Park

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance

Responsibilities

The Assistant General Manager (AGM) represents UFC Gym and ensures Membership Specialists (MS) provide a welcoming, informative, differentiated, high energy, and incredible experience for all prospective members during gym visits. This position indirectly supervises the MS team with support from the GM.

Assistant General Managers are held accountable for assisting the GM in achieving gym membership goals, private coaching attachment, and other sales goals.

Essential Duties & Responsibilities

• Sales Execution on Key Metrics & Drivers, Personal Production; Deliver Results
• Ensure membership execution on lead, appointment setting, and guest goal to hit financial targets set forth by the company.
• Achieve minimum goal by gym and achieve the difference between the membership team performance and monthly goals.
• Weekend Management & Planning
• Participate and provide gym specific input into the development of the gym financial, expense, and operating plan for month.
• Assist GM to develop weekend membership plans to deliver financial and retention goals with contribution by MS’s.
• With collaboration of GM and MS’s, establish priorities and goals, including revenue goals and labor targets for weekends/month for the gym.
• Work with weekend team in all departments to set priorities and goals to deliver a great member and guest experience.
• Provide input and report weekly and monthly results to the GM and VP of Sales regarding gym financials.
• Guest Experience/Team Member Experience
• Be a role model for member experience by walking through gym and collecting member feedback to identify training and development opportunities for team members.
• Resolve elevated gym member concerns on weekends; conduct on-the-spot coaching to prevent them from reoccurring. If needed, work with GM every Monday to handle all weekend concerns.
• Maintain gym appearance and ensure problems are resolved in a timely manner.
• Ensure compliance with the Company’s Time & Labor policy and practices through company timekeeping system for all MS’s.
• Ensure company policies, procedures, programs and promotions are efficiently executed on weekends.
• Ensures safety of employees, members and gym property on weekends.
• When not executing other job-related tasks, be present on the gym floor and locker rooms, helping ensure a clean and safe environment, while developing relationships for prospecting.
• As a contributing team member, assist the front desk as necessary so members receive a friendly greeting/check-in and prompt attention to their needs.
• Staffing and Development
• Assist in Membership Specialist selection by reviewing applications, interviewing and making hiring recommendations to the GM.
• Assist with training the MS Team to generate leads/new business through member promotions, leads, referrals, appointments, shows, local events, outside marketing, and guest passes.
• Assist in training MS Team on current marketing campaigns in order to effectively communicate to members and prospective members.
• Assist with or conduct weekly meetings with MS’s to review performance and offer direction, inspiration, and guidance toward achieving individual and gym goals.

Qualifications

• Knowledge, skills & abilities: Experience managing reports, budgeting, revenue, payroll, and/or demonstrated math analytical /ratio skills, & knowledge of fitness industry preferred. Strong organizational skills and customer service orientation with proven results. Experience with basic computer skills (MS Office, Internet). Strong and proven leadership, communication, time management, and analytical abilities and skills.
• Minimum certifications/educational level: High School Diploma or GED required, Bachelor’s Degree preferred.
• Minimum experience: 1-2 years of management experience supervising 3-10 employees preferred. 1-2 years of sales or related experience preferred.

Pay

$20.00 per hour

Schedule

Not specified

Contact Information

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to UFC Gym.

About UFC Gym

We are the original. The biggest, best, and fastest growing fitness organization in the world. We are UFC GYM and UFC FIT. Train different in 150+ locations around the world - and counting. Find us in 40 countries by 2023.