Assistant General Manager - South First

Store-level Management Overview of Duties & Responsibilities

• Ensuring execution of our high standards by all team members
• Protecting the culture
• Delivering hospitality to our guests and team
• Growing and developing yourself and your team
• Achieving the financial goals of the business

Scheduling Expectations

• 50-60 hours/week
• Peak volume shifts
• Matching the needs of the business

Ensure Guest Service

• Ensure all guests feel welcome and are given responsive, friendly service at all times
• Understand and enforce completely all policies, procedures, standards, specifications, guidelines and training programs
• Ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking and serving standards

Achieve Company Objectives

• Through training of employees and creating a positive, productive working environment

Continually Strive for Development

• Develop your staff in all areas of managerial and professional development

Prepare Required Paperwork

• Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner

Ensure Equipment and Products

• Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs
• Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures

Knowledge of Policies

• Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures

Comply with Regulations

• Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests

Attend Meetings

• Attend all scheduled employee meetings and bring suggestions for improvement