Assistant General Manager - Residence Inn by Marriott - North Conway, NH

About the role

We are thrilled to announce a new opportunity to join our team as an Assistant General Manager at the Residence Inn by Marriott in North Conway, NH. You will play a critical role in ensuring the smooth operations of our hotel, collaborating closely with our General Manager to provide outstanding guest service and maintain the highest standards of excellence. Located in the charming town of North Conway, our hotel offers a warm and inviting atmosphere for both business and leisure travelers.

Responsibilities

• Manage front office operations, including guest service, room availability, and cost controls
• Lead and motivate team members, providing coaching, training, and help with performance evaluations
• Monitor guest satisfaction and implement improvements to enhance the guest experience
• Ensure compliance with Marriott and Lafrance Hospitality standards
• Collaborate with other departments, such as housekeeping and maintenance, to maintain a seamless operation

Requirements

• Prior experience in a brand hotel, preferably in a leadership role (1-3 years)
• Strong knowledge of front desk operations or property management
• Detail-oriented with excellent interpersonal and communication skills
• Flexibility to work a variety of shifts, including weekends and holidays
• Marriott Brand experience not necessary but a plus

Benefits

• Paid Time Off (PTO) & 401K
• Bonus Program
• Brand Wide Room Discounts
• Company Wide Room Discount Program
• Annual Review Program
• Extensive Room for Growth
• Paid Training
• DailyPay feature, allowing you to receive your earnings on any day that you prefer
• Referral bonus of up to $500 for successfully referring someone to join the team

Pay

$52K - $55K Salary Range

Schedule

Weekdays and Weekends

Full-Time