Assistant General Manager of Safety & Training

About the role

The Assistant General Manager of Safety & Training will serve as the organization’s dedicated Chief Safety Officer, the designated employer representative for the drug & alcohol program, and PTASP lead. They will maintain an effective working relationship and communication with the General Manager, peers, and subordinates. They will also be on-call 24/7 and notified of accidents and incidents involving client customers and employees.

Responsibilities

• Serves as the organization’s dedicated Chief Safety Officer, the designated employer representative for the drug & alcohol program, and PTASP lead.
• Maintains an effective working relationship and communication with the General Manager, peers, and subordinates.
• On-call 24/7 and notified of accidents and incidents involving client customers and employees. Notifies General Manager of major accidents and incidents.
• Administers, develops, recommends, and implements various safety policies and procedures.
• Administers all new hire training, re-training, and compliance training for system employees, to include vehicle operations.
• Updating all Safety Data Sheets (SDS)
• Develops and administers new training in response to changes and modifications to equipment and policy.
• Directs all Safety/Security Programs, including training-related programs and supervisory responsibilities.
• Updates the Emergency Action & Evacuation Plan for system.
• Investigates and reviews vehicular accidents to determine preventability; assists in claims management.
• Directly oversees matters relating to Workers Compensation, & Drug & Alcohol Program to ensure agency’s compliance and employee concerns are handled in a timely manner.
• Maintains and oversees all safety and safety related equipment in the fleet and facility.
• Diligence and precision in record keeping all training is scheduled, performed, and kept up to date.
• Prepares and formulates written correspondence, operational safety bulletins and notices.
• Analyzes data and records to identify areas in need of improvement or areas that are excelling.
• Conducts employee disciplinary review hearings and preliminary fact-finding investigations arising from safety infractions/preventable accidents and/or violations of drug and alcohol policies.
• Represents safety for the transit system; friendly, approachable, and available to system employees and the public; held to the highest safety standards as to be an example.
• Maintains, supports, and promotes a safe work environment. Ensures Operations/Maintenance safety training and enforces all regulations relative to employee and public safety within the public transit system, contributes to the coordination of Risk Management, Safety and Security functions.
• Assists in responding to the Federal Transit Administration (FTA) Triennial Reviews and comments.
• Exhibit, personal and professional integrity always, consistent with the organization’s vision, mission and goals.

Requirements

• A Bachelor's degree or Master’s degree in Business Administration, Management, Safety, Transportation or a related field is required.
• Additional years of professional and relevant work experience may be substituted for a portion of the degree requirement.
• Requires a minimum of (10) + years of full-time experience managing in an executive or senior level leadership position in the safety and training areas of an urban transit system with a unionized workforce for an organization of at least 1,000 employees.
• Expertise in regulations set forth by applicable DOT, FTA, FMCSA, Homeland Security, OSHA, EEOC, ADA, NLRA, and applicable motor vehicle laws.
• Experience in coordinating transit safety and service delivery, field operations, labor relations, staff development, and collective bargaining negotiation skills in a union environment strongly preferred.
• Demonstrated ability to partner and collaborate with a diverse staff, to address complex or sensitive situations, and to advance the goals and strategies of RATP Dev USA.
• Experience with the operation and maintenance of alternative fuel source vehicles preferred.
• Ability to gain expertise of the systems, policies, procedures, and regulations that apply to the transit system.
• Ability to hold or acquire all licenses and certificates necessary for training which should include, at a minimum, certification to train CPR, First Aid, and ability to provide Drug and Alcohol Awareness; experience administering driver training.

Qualifications

• Excellent interpersonal and public communication skills.
• Demonstrated ability to partner and collaborate with a diverse staff, address complex or sensitive situations, to advance the goals and strategies of client.
• Demonstrated knowledge and experience in coordinating transit safety and service delivery, field operations, labor relations, staff development, and collective bargaining negotiation skills in a union environment strongly preferred
• Demonstrated ability to manage a large and diverse workforce, especially in a unionized setting that requires intense attention to customer service and customer experience.
• Demonstrated ability to manage people in operational safety, security and corporate support programs for a large organization.
• Demonstrated ability to budget, plan, and allocate corporate resources in a large organization.
• Demonstrated ability to exercise critical thinking, analysis, and managerial judgement.
• Demonstrated ability to inspire, create and establish effective working relationships with peers, staff, customers, and diverse constituents.
• Ability to develop and implement strategic plans.
• Ability to effectively organize, access, and have produced a variety of written materials for different audiences and consistently meet deadlines.
• Ability to communicate effectively with diverse audiences, including internal and external stakeholders concerning safety and security issues.
• Ability to establish and maintain productive working relationships with employees, subordinate managers, consultants, and the public, including those from culturally diverse backgrounds.
• Ability to convey confidence and self-awareness with regard to interpersonal and communication skills.
• Ability to establish credibility and influence constituencies quickly. Demonstrated ability to lead the implementation of strategic and operational initiatives.
• Demonstrated skills in managing large, complex organizations that are multi-modal, decentralized, and use multiple technologies.
• Demonstration of intense commitment to customer service. Results orientated with a strong work ethic in a multi-tasking environment

Skills

• Excellent interpersonal and public communication skills.
• Demonstrated ability to partner and collaborate with a diverse staff, address complex or sensitive situations, to advance the goals and strategies of client.
• Demonstrated knowledge and experience in coordinating transit safety and service delivery, field operations, labor relations, staff development, and collective bargaining negotiation skills in a union environment strongly preferred
• Demonstrated ability to manage a large and diverse workforce, especially in a unionized setting that requires intense attention to customer service and customer experience.
• Demonstrated ability to manage people in operational safety, security and corporate support programs for a large organization.
• Demonstrated ability to budget, plan, and allocate corporate resources in a large organization.
• Demonstrated ability to exercise critical thinking, analysis, and managerial judgement.
• Demonstrated ability to inspire, create and establish effective working relationships with peers, staff, customers, and diverse constituents.
• Ability to develop and implement strategic plans.
• Ability to effectively organize, access, and have produced a variety of written materials for different audiences and consistently meet deadlines.
• Ability to communicate effectively with diverse audiences, including internal and external stakeholders concerning safety and security issues.
• Ability to establish and maintain productive working relationships with employees, subordinate managers, consultants, and the public, including those from culturally diverse backgrounds.
• Ability to convey confidence and self-awareness with regard to interpersonal and communication skills.
• Ability to establish credibility and influence constituencies quickly. Demonstrated ability to lead the implementation of strategic and operational initiatives.
• Demonstrated skills in managing large, complex organizations that are multi-modal, decentralized, and use multiple technologies.
• Demonstration of intense commitment to customer service. Results orientated with a strong work ethic in a multi-tasking environment

Benefits

Comprehensive benefits package including health insurance, retirement savings plan, paid time off, and more.

Pay

$150,000 - $180,000 annually based on experience and qualifications.

Schedule

Flexible schedule to accommodate the needs of the position, including evenings and weekends.