Assistant General Manager - Marlton

About the role

As a General Manager at our Marlton location, you will oversee all aspects of the business operations, including managing staff, ensuring customer satisfaction, and driving growth initiatives. This role requires strong leadership skills, excellent communication abilities, and a passion for hospitality.

Responsibilities

• Oversee daily operations to ensure smooth service delivery.
• Manage staff effectively, providing training and performance feedback.
• Develop and implement strategies to enhance customer satisfaction and loyalty.
• Collaborate with other departments to align goals and improve processes.
• Ensure compliance with all policies and regulations.

Requirements

• Bachelor's degree in Business Administration, Hospitality Management, or related field.
• Minimum 5 years of management experience in a similar role.
• Proven ability to lead teams and manage multiple priorities simultaneously.
• Strong interpersonal and communication skills.
• Experience with CRM systems and customer relationship management.

Qualifications

• Excellent organizational and time management skills.
• Ability to work independently and as part of a team.
• Passion for hospitality and customer service.
• Proficiency in Microsoft Office Suite.

Skills

• Strategic planning and execution.
• Customer service excellence.
• Team leadership and development.
• Problem-solving and decision-making.

Benefits

• Competitive salary package.
• Health insurance coverage.
• Flexible work schedule.
• Professional development opportunities.
• Employee discounts.

Pay

The salary range for this position is $70,000 - $90,000 annually, commensurate with experience.

Schedule

This role is full-time, Monday through Friday, with some evening and weekend shifts as needed.

Contact

For more information or to apply, please visit our website or email us directly. We look forward to hearing from you!