Assistant General Manager - Lafayette
Off The Hook Restaurants · Lafayette, LA · 1 wk ago
ManagementFull-time
About the role
The Assistant General Manager oversees daily operations in the Lafayette location, ensuring all services are provided efficiently and effectively. This role requires strong leadership skills and a deep understanding of customer service.
Responsibilities
- Oversee daily operations including staffing, inventory management, and facility maintenance.
- Ensure compliance with all company policies and local regulations.
- Manage team performance and provide regular feedback and coaching.
- Handle customer inquiries and complaints, resolving issues promptly and professionally.
- Develop and implement strategies to improve customer satisfaction and operational efficiency.
Requirements
- Bachelor’s degree in Business Administration, Management, or related field.
- At least 5 years of experience in a managerial or supervisory role.
- Proven ability to lead and motivate teams.
- Strong interpersonal and communication skills.
- Experience in hospitality or similar industry preferred.
Qualifications
- Valid driver’s license and reliable transportation.
- Ability to work flexible hours, including evenings and weekends.
Skills
- Customer service orientation.
- Leadership and team management skills.
- Problem-solving abilities.
- Organizational and time management skills.
Benefits
- Comprehensive health insurance coverage.
- Flexible work schedule.
- Professional development opportunities.
Pay
$X per hour, based on experience and qualifications.
Schedule
Monday through Friday, with some evening and weekend shifts required.
Note: Specific details may vary based on company policy and individual performance.