Assistant General Manager Food & Beverage

Responsibilities

• Maintain and promote a high standard of customer service
• Aid in creating Standard Operating Procedures (SOP), including written policies and procedures for all facility services, administration, and maintenance
• Coordinate with the General Manager on a monthly and yearly basis regarding management reports, outlining key facility statistics and a summary of daily operations
• Initiate and maintain constant communication and collaboration with various ancillary departments
• Submit all paperwork, financial reporting, and payroll
• Responsible for cash handling policies and procedures
• Responsible for cash drawer maintenance and daily deposits
• Plan, organize, and manage the daily operations of the hospitality staff to ensure efficiency
• Oversee liquor, beer, wine, and food inventory, calculate costs of food and beverage items for recipe costing
• Check inventory supplies and equipment daily
• Attend to any concerns logged by guests in a professional and timely manner
• Supervise staff members along with performing monthly evaluations of staff members according to performance and participation
• Study market trends to help determine the future goals of the hospitality division

Qualifications

• High School Diploma or equivalent (required); college degree preferred
• At least 2 years of managerial experience in the hospitality industry
• Exceptional knowledge of standard hospitality practices and procedures
• Strong leadership/managerial skills with the ability to lead, motivate, and communicate with staff members
• Ability to adapt to change, including adherence to strict budget and labor guidelines
• Strong verbal and written communication skills
• Ability to work in all weather conditions for extended periods of time
• Lift up to 50lbs

Benefits

• Medical/Dental/Vision
• 401(k)
• Disability
• Life
• Employee Discount Program, including Lagoon entry, F&B/Merchandise discounts, and more!