ASSISTANT GENERAL MANAGER (Fashion, Import, Jewelry, Regional, Wm.com, Returns)

About the role

As an Assistant General Manager at Walmart’s E-commerce Fulfillment Center, you will play a critical leadership role in launching and operating a state-of-the-art facility that delivers for millions of customers. You will partner with the General Manager to build a high-performing operation from the ground up, driving safety, quality, productivity, and associate engagement while ensuring an exceptional customer experience. This role is ideal for a leader who thrives in fast-paced environments, enjoys building teams and processes, and is passionate about developing people while delivering operational excellence.

Responsibilities

• Lead facility operations and support the successful launch and stabilization of a new fulfillment center, ensuring operational readiness and execution of key milestones.
• Drive daily operations across fulfillment, shipping, receiving, inventory management, and customer order processing.
• Execute business plans that achieve productivity, quality, service, and safety goals.
• Identify and implement process improvements that enhance operational performance and customer satisfaction.
• Recruit, develop, coach, and retain a diverse team of leaders and associates.
• Establish a culture of accountability, engagement, and continuous improvement.
• Provide clear direction, set performance expectations, and deliver ongoing feedback to support individual and team success.
• Create growth and development opportunities that help associates reach their full potential.
• Forecast labor needs and align staffing plans to meet changing business demands.
• Analyze operational metrics, identify trends, and make data-driven decisions that improve performance.
• Monitor key performance indicators related to productivity, quality, cost, safety, and customer experience.
• Support the adoption of new technologies, systems, and best practices to increase efficiency and scalability.
• Champion a culture of safety by ensuring compliance with company policies, regulatory requirements, and operational standards.
• Monitor adherence to quality, inventory control, security, and environmental programs.
• Investigate operational issues and partner with stakeholders to identify root causes and implement corrective actions.
• Maintain facility-wide compliance with Walmart logistics standards and applicable regulations.
• Monitor expenses, control costs, optimize resources, and manage asset utilization.
• Review operational and financial reports to identify opportunities for improvement and drive business results.
• Balance short-term execution with long-term strategic goals.
• Collaborate with cross-functional teams, suppliers, and business partners to achieve operational objectives.
• Serve as a facility ambassador by supporting Walmart-sponsored initiatives and engaging with local community organizations and events.

Requirements

• Bachelor’s degree in business or a related field (e.g., Management, Logistics, Business Administration, Financial Management, Production/Operations Management).
• Two years of experience in a senior management role within an operations/distribution/logistics environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees facility-wide.
• OR two years of experience as a Walmart Logistics Operations Manager including supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates.
• OR four years of experience in a senior management role in an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees facility-wide.

Preferred Qualifications

• Experience with compliance, financial modeling and analysis, managing challenging workforce issues, modeling/forecasting, preparing and executing budgets, profit and loss accountability, supervising associates, Walmart Logistics Manager, and Walmart Logistics Systems.

Benefits

• Health benefits including medical, vision, and dental coverage.
• Financial benefits including 401(k), stock purchase, and company-paid life insurance.
• Paid time off benefits including PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits including short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement.
• Live Better U: Walmart-paid education benefit program for full-time and part-time associates, covering high school completion to bachelor’s degrees, including English Language Learning and short-form certificates; tuition, books, and fees are completely paid for by Walmart.

Pay

The annual salary range for this position is $116,000.00 – $174,000.00. Additional compensation includes annual or quarterly performance bonuses and may include Regional Pay Zone (RPZ) based on location and stock awards.