Assistant General Manager - Fairfield Inn & Suites, Plymouth, MA
Lafrance Hospitality · Plymouth, MA · 1 wk ago
On-siteCustomer ServiceFull-time
Fairfield Inn & Suites located in Plymouth, MA at 16 Plaza Way is in search of an Assistant General Manager to help lead our team. Are you excited to take the next step in a Management role in your Hospitality career? Joining our team at the Fairfield Inn & Suites as the Assistant General Manager could be the best place for you! At Lafrance Hospitality we want to work with you to further develop your skills while making our hotel a success. The Assistant General Manager will work hand in hand with our experienced General Manager to ensure the smooth operations of the property. This is an amazing opportunity to work with both dynamic coworkers & skilled leadership. Pay: Salary Schedule: Mid- shift & evenings- weekends & holiday availability Job Type: Full- Time keywords: hotel manager, hotel front desk, assistant general manager, H O T E L, hotel jobs Responsibilities: Front Office operations management to include, but not limited to, overall guest service, Brand standards, room availability, cost controls and overall profitability, systems use and management, department management, policy and procedure implementation and enforcement and meeting participation and facilitationMonitor and encourage team members performance and assist in training needs. Actively work on coaching, evaluating, and rewarding team members. Assist in scheduling and employee reviews processMonitor guest satisfaction reviews and scores with the General Manager and improve accordinglyEnsure compliance with Marriott and Lafrance standardsGreet guests and respond to guest inquiries, requests and issues in a timely, friendly, and efficient manner and resolves guest concernsManage the housekeeping/laundry department as well as some housekeeping responsibilities Requirements Prior brand hotel experience preferredMinimum 1-3 years hotel Front Desk experience OR prior Property Management experienceDetail oriented with emphasis on building guest relationshipsMust be available to work a flexible schedule Benefits Full Time Benefits offered: Vacation, Sick, Medical, Dental, Holidays & 401KDailyPay - Get paid any day !Tuition ReimbursementAmazing Bonus ProgramAnnual Review ProgramExtensive Brand Wide Hotel Room DiscountsAdditional Company Wide Hotel Room Discount ProgramFun Company Events & Group ActivitiesMentorshipRoom for Growth