Assistant General Manager, Condominium

Duties

• Aid in implementing Board policy and directives.
• Collaborate with the Board on strategic initiatives, policy governance, and association projects.
• Welcoming and greeting homeowners, residents, Board members, maintenance vendors, and contractors.
• Researching and responding to inquiries via in-person, phone, and email.
• Activating and issuing pool passes, parking passes, and key FOBS.
• Entering and updating information in the database; recording and tracking documents and information.
• Managing correspondence including mass emails, mail, and flyers; keeping homeowners informed about community news, maintenance projects, HOA rules, violations, and delinquencies.
• Scheduling and coordinating homeowner move-ins, move-outs, and Board meetings.
• Assisting with maintenance requests and work orders; scheduling and coordinating maintenance vendors and contractors.
• Assisting homeowners with architectural review forms and following up on the Board's decisions.
• Processing invoices, researching homeowner accounts, and managing delinquencies.
• Supporting other projects as assigned.

Requirements

• At least 2 years of experience as a front desk admin, office assistant, clerical support, or leasing assistant.
• Preferred experience in community association or multifamily industry.
• Excellent communication skills (written and oral), and conflict resolution techniques.
• Effective project management skills; ability to prioritize and manage multiple projects.
• Experience with Microsoft Suite (Word, Excel, Outlook).

Pay

$28-$34 an hour.

Benefits

N/A

Equal Opportunity Employer

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.