Assistant General Manager- Ballpark Operations

About the role

This position is located at Goodyear Ballpark, the spring training and player development home of the Cleveland Guardians and Cincinnati Reds. The role assists in executing and overseeing ballpark operations by performing a variety of sports facility functions associated with a multi-use, public assembly facility, coordinating, planning, organizing, and facilitating events and activities. The position works with professional baseball teams, promoters, contract services providers, and lessees to assist in the overall success of the activity or event while maintaining compliance with City, user contract and departmental policies, procedures, and guidelines.

Responsibilities

• Oversee general facility maintenance including purchasing and inventory of materials, supplies and equipment; contact vendors and service contractors regarding prices, delivery and services required for effective operation.
• Perform regular inspections of Goodyear Ballpark; identify projects and lead improvement projects to increase safety and efficiencies.
• Assist in management of spring training and off-season baseball and non-baseball event operations by recruiting, hiring, training, supervising, and scheduling event services staff, volunteers, custodial services, security services, and other contractors; develop and administer staff training materials; plan, evaluate and monitor performance of assigned staff; develop and implement staff and volunteer recognition/reward program; schedule, monitor and track employee hours and leaves; coordinate pre-game and in-game activities; respond to tenant needs.
• Recommend annual budget and expenditures by forecasting revenues and expenses for programs, authorizing payments, monitoring expenditures, recommending adjustments, and evaluating program performance.
• Manage sports facility events throughout the campus by scheduling and participating in conceptual meetings; determining locations; developing cost projections in accordance with approved fee schedules; coordinating with other departments, vendors, and agencies; planning concessions and maintenance; evaluating event and activity effectiveness and recommending improvements; research competitors’ events and programs; recommend areas of improvement.
• Coordinate a variety of recreational programs, local/national tournaments and camps, scheduling meetings, scheduling field usage, coordinating maintenance activities, and developing reports and evaluations.
• Facilitate and oversee use, activities and events throughout the campus including (but not limited to) professional and amateur baseball games and activities; concerts; fairs; graduations; large public events.
• Execute facility user contracts, produce comprehensive complex reports, respond to public inquiries; collect fees and balance accounts.
• Develop and administer strategies designed to increase facility utilization and enhancement of events; provide post-event reports to and perform follow up surveys with facility users.

Requirements

• Formal Education/Knowledge: Bachelor’s degree or equivalent in a related field.
• Experience: Minimum three years of experience in a related field.
• Certifications and Other Requirements: Valid Driver’s License.
• Reading: Ability to read municipal contracts, COAC’s, yearly reports, and budget expenditure reports.
• Math: Ability to perform general math calculations such as addition, subtraction, multiplication, and division.
• Writing: Ability to write reports and general correspondence.
• Managerial: Occasional direction of helpers, assistants, seasonal employees, interns, or temporary employees.
• Budget Responsibility: Moderate—supports preparation of budget documents; may compile data and monitor budget expenditures; may recommend budget allocations.
• Policy/Decision Making: Significant—follows established procedures and policies; makes choices among appropriate procedures; decisions with significant impacts are typically reviewed prior to finalization.
• Technical Skills: Comprehensive, practical knowledge of a technical field with analytical judgment and decision-making abilities.
• Interpersonal/Human Relations Skills: High—provides advice to others outside direct reporting relationships; considers different points of view to reach agreement; may require elements of persuasion to gain cooperation and acceptance of ideas.

12 Month Objectives

• Become familiar with ballpark operations, facility maintenance program, facility use contracts, and contracted services.
• Become familiar with City of Goodyear contract process for facility users and procurement.
• Learn, understand and prepare monthly and annual reports for ballpark operations and events.
• Recruit, hire, train, schedule and supervise operations staff and volunteers.
• Develop comprehensive reports that detail performance and annual comparisons for ballpark operations and events.
• Engage with the department safety program.
• Look for opportunities to reduce ballpark operations costs (staffing, facility service contracts, etc.).
• Read, understand and apply “City of Goodyear Policy and Administrative Guidelines” as they apply to supervisory responsibilities, employee expectations and conduct, and all other relevant policies and guidelines.

Benefits

• Vacation Leave: 14 days per year, increasing with longevity; recognizes total years of service under all Arizona public retirement systems for accruing vacation.
• Sick Leave: 12 days per year.
• Holidays: 12 paid holidays per year, including one floating holiday the first full pay period of January.
• Flexible Holiday: 24 hours per calendar year (prorated based on hire date).
• Health Insurance: Three plans available at a group rate.
• Dental Insurance: Two plans available at a group rate.
• Vision Insurance: Available at a group rate.
• Flexible Spending Accounts: Health Care and Dependent Care accounts available.
• Short Term Disability Insurance: City-paid coverage.
• Cancer Benefit: City-paid coverage.
• Life Insurance: City-paid insurance valued at twice the annual salary (maximum $400,000); additional life insurance for self and/or dependent available at employee’s cost.
• Longevity pay beginning at year six.
• Tuition Assistance: $5,250 per calendar year.
• Employee Assistance Program.
• Onsite wellness center/clinic.
• Access to the Goodyear Recreation Center.
• Robust employee well-being program.
• Free identity theft monitoring and protection with Aura.
• 457 Deferred Compensation Plan: 2% city match (employee contributes 1%).
• Retirement Health Savings: $22.50 city contribution (employee contributes $12.50 per pay period).
• Retirement: Arizona State Retirement System (ASRS) Defined Benefit plan with mandatory city and employee contributions currently at 12.00%; includes Long Term Disability Benefit.

Pay

$82,445.24 – $122,390.55 annually.