Assistant General Manager

Victra - Verizon Authorized Retailer · Montrose, CO · Yesterday

Management$17.16/hrFull-time

About the role

Victra is the largest Verizon authorized retailer in the United States. As an Assistant General Manager, you’ll lead a store team, drive sales targets, and create an outstanding in-store experience.

Responsibilities

Take care of guests and confirm team members have what they need
Lead by example on the sales floor
Coach and motivate team members to reach their full potential
Resolve customer issues and assist with transactions
Set and share daily/weekly/monthly goals with sales teams
Provide training and mentoring to deliver an outstanding customer experience
Identify and address selling skill gaps, build and implement development plans
Run store operations, analyze staffing needs, report financial and sales data, handle cash, manage inventory, maintain store cleanliness, and ensure store up-time and functionality
Lead store merchandising and planogram compliance
Complete store opening and closing activities
Collectively achieve store targets daily/weekly/monthly

Qualifications

Background in customer service within the retail, restaurant, or wireless industry preferred
1-2 years of experience in a Customer Service or leadership role
Management experience in a commissions-based sales environment
Proven track record of achieving challenging team and individual sales goals
Balanced multiple opposing priorities in a multifaceted environment
Set goals, evaluate performance, and develop a high-performing team
Basic interview skills and enhanced staffing knowledge
High school diploma or GED
One or more years of customer service, preferably in a retail or sales environment
Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods
At least 18 years of age
Legally authorized to work in the United States
Ability to lift ten pounds and stand for long periods of time

Benefits

We offer a comprehensive benefits package including paid training, premium health, dental, and vision insurance, paid maternity leave, a 401K match, tuition reimbursement, 50% off Verizon service, VNation Disaster Relief, referral bonus, frequent contests, career advancement opportunities, and more. Details can be found here.

Pay

The Assistant General Manager position offers a base hourly rate of $17.16 plus uncapped commission, resulting in a national average annual salary of $43,000 to $67,000.

Schedule

Hours vary based on store location and business needs. Please note that some positions may require working evenings, weekends, holidays, November through December, and/or during peak vacation periods.