Assistant General Manager

Key Responsibilities

• Support the GM in managing all aspects of restaurant operations.
• Lead, coach, and develop FOH team members to deliver outstanding service.
• Maintain high standards of hospitality, cleanliness, and operational efficiency.
• Aid with scheduling, payroll, inventory, and cost control.
• Act as Manager-on-Duty, ensuring seamless service flow and guest satisfaction.
• Resolve guest issues with professionalism and urgency.
• Partner with the culinary and bar teams to execute seasonal menus and specials.
• Contribute to community engagement and local marketing initiatives.

Requirements

• 3+ years of experience as an AGM or FOH Manager in a high-volume, full-service or upscale casual restaurant.
• Strong leadership presence and the ability to lead by example in a hands-on environment.
• Excellent communication, team-building, and problem-solving skills.
• Proficiency in POS systems, labor management tools, and restaurant financials.
• A guest-first mindset with a passion for creating welcoming and memorable dining experiences.
• Availability to work a flexible schedule including nights, weekends, and holidays.