Assistant General Manager

Benefits/Perks

• Clean Environment.
• Opportunities for employment growth and on-the-job training provided.
• Flexible scheduling and convenient locations close to home.
• Competitive bonus plan.
• Options for medical, dental, vision, STD, LTD, life insurance, HSA, critical care, and accident insurance, and 401K (for full-time team members).
• Paid time off (for full-time team members).
• Employee discount on products & services.
• Anniversary gifts for years of service.
• Fun contests and incentives for performance.
• Wellness program - limited reimbursements for approved wellness products & services.

About the Role

The Assistant Salon Director helps drive store performance, fosters superior client service, and maintains operational excellence to meet or exceed established productivity goals. This individual will manage and supervise Tanning Consultants to achieve company goals and will lead by example in all company operations.

Responsibilities

• Maintain a high-energy, positive environment, where behaviors that support client-centric service are consistently demonstrated.
• Lead by example in all company operations including creating a client-centric experience and meeting personal sales expectations.
• Maintain a professional and impeccably clean salon environment.
• Establishes clear goals and objectives for Team Members.
• Provides coaching, training, and feedback to improve Team Members’ daily performance.
• Generate sales reports, maintain inventory, and assist with other Salon Director functions.
• Aid the Salon Director in controlling top line revenue and expenses.
• Help maintain proper staffing levels to ensure maximum productivity and excellent customer service while also controlling labor costs.
• Ability to work nights as well as Saturdays and Sundays as required to provide management coverage.
• Has reliable ability and transportation to go to the bank as needed.
• Work five days per week, and approximately a 40-to-45-hour work schedule depending on hourly or salary status.

Requirements

• College education preferred, but not required.
• Management and/or Sales experience required.
• Basic Computer skills (ability to use Word, Excel, and Outlook).
• Ability to manage effectively in a fast-paced environment, managing multiple situations simultaneously.
• Knowledge of client service techniques and operational practices.
• Problem-solving and organizational/planning skills.
• Strong leadership skills, with the ability to coach and mentor while having knowledge of supervisory practices and procedures.
• Team building skills.
• Ability to prioritize and delegate.
• Ability to stand and walk for long periods of time.
• Ability to bend at the waist to clean tanning equipment.
• Ability to lift or assist in lifting items and heavy boxes.
• Ability to bend down to pick up trash, towels, etc. from the floors.
• Ability to perform salon cleaning functions including dusting, sweeping, mopping, scrubbing, etc.