Assistant General Manager

About the role

Riser Fitness, established in 2013, is a multi-unit operator and developer of the Club Pilates franchise system. Riser Fitness is one of the largest and longest operating franchisees.

Responsibilities

• Execute lead generation via Grass Roots Marketing and Networking
• Implement sales process to schedule prospects into introductory classes
• Drive & increase membership & retail sales through customer service
• Problem-solve staffing/scheduling issues with instructors and other personnel
• Ensure that studio retail/products are stocked with accurate inventory counts
• Train and support Sales Associates
• Independently make decisions related to high level customer service
• Collect outstanding dues
• Maintain cleanliness and organization of the Pilates Studio
• Enforce Club Pilates policies and procedures and lead by example
• Schedule and participate in networking/community events and studio promotions
• Auxiliary in marketing campaigns to generate leads for the studio
• Execute adherence to all company policies, including the policy of at-will employment

Qualifications

• Confident in generating personal sales and training Sales Associates in transactions
• Fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email
• Excel in a fast changing, diverse environment
• Recognize areas of improvement and make changes using good judgement
• Have an affinity and passion for fitness
• Have solid writing and grammar skills
• Be highly organized, proficient in data management, able to prioritize and meet deadlines
• Be professional, punctual, reliable, and neat
• Have a strong attention to detail and accuracy
• Be trustworthy and able to handle confidential information
• Work harmoniously with co-workers, clients and the public
• Be proficient with computers and studio software

Skills

• Confident in generating personal sales and training Sales Associates in transactions
• Fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email
• Excel in a fast changing, diverse environment
• Recognize areas of improvement and make changes using good judgement
• Have an affinity and passion for fitness
• Have solid writing and grammar skills
• Be highly organized, proficient in data management, able to prioritize and meet deadlines
• Be professional, punctual, reliable, and neat
• Have a strong attention to detail and accuracy
• Be trustworthy and able to handle confidential information
• Work harmoniously with co-workers, clients and the public
• Be proficient with computers and studio software

Pay

Hourly wage: $20/hr

Average total earnings (with commission): $20-25/hr

Schedule

Full Time