Assistant General Manager
Job Responsibilities
Model operational standards and execute critical behaviors to run great shifts creating lifelong memories for our guests and team members.
Execute operational standards to drive sales and profits.
Oversee shift planning, scheduling, training execution, and daily routines.
Drive team member growth through development programs, individual development plans (IDPs), and the Ignite internal development program.
Deliver exceptional guest experiences, making each visit memorable and fostering connections.
Foster team engagement through frequent recognition and communication.
Meet and exceed financial and profitability goals by managing budget.
Implement company policies, procedures, and strategies to promote effective local and state health, quality, and food safety compliance.
Manage recruitment efforts for the restaurant ensuring we have team members focused on delivering Portillo’s experience.
Plan for and make critical business decisions around inventory, budget, and labor.
Job Qualifications
- Minimum of 3 years of Restaurant Management or at least 1 year of Assistant General Manager or General Manager experience in a high volume, fast-paced environment preferred
- Working knowledge of restaurant operations, including recruiting, food planning and preparation, purchasing, sanitation, health standards, and security
- Demonstrated ability to champion hospitality and motivate team members
- Strong leadership skills with a focus on coaching and achieving excellence
- Knowledgeable in all financial aspects of the restaurant operations, along with P & L responsibilities
- Great communication skills. Must be able to read, speak, and understand English to communicate with team members, managers, and guests
- Flexibility to work 50+ hour weeks, rotating shifts (including nights and weekends), and holidays
- High school diploma or equivalent
- Current sanitation and B.A.S.S.E.T. alcohol service training a plus
What's in it for you?
- Participation in a discretionary bonus program based on restaurant performance, among other ingredients
- Monthly technology reimbursement
- Uniform allowance
- Free shift meals
- Educational benefits
- Perks and discounts - access to hundreds of discounts from movie tickets to gym memberships and more
- Counseling and support resources through our Employee Assistance Program (EAP)
- Bun-believable benefits package that includes:
- Your choice of health insurance from among three medical plans (including a PPO), two dental plans, and a vision plan
- Paid time off
- 401(k) with company match
- Flexible Spending Accounts - healthcare and dependent care
- Financial Security through Voya Financial
- Beef Stock – our Employee Stock Purchase Plan*
- Voluntary Benefits like pet insurance, critical illness coverage, and identity theft insurance
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by incumbents assigned to this job. This is not intended to be an exhaustive list of all the responsibilities, duties and skills required. The incumbent may be expected to perform other duties as assigned. This job may be reviewed as duties and responsibilities change with business necessity.