Assistant General Manager

Job Responsibilities

• Model operational standards and execute critical behaviors to run great shifts creating lifelong memories for our guests and team members.
• Execute operational standards to drive sales and profits.
• Oversee shift planning, scheduling, training execution, and daily routines.
• Drive team member growth through development programs, individual development plans (IDPs), and the Ignite internal development program.
• Deliver exceptional guest experiences, making each visit memorable and fostering connections.
• Foster team engagement through frequent recognition and communication.
• Maintain and meet financial and profitability goals by managing budget.
• Implement company policies, procedures, and strategies to promote effective local and state health, quality, and food safety compliance.
• Manage recruitment efforts for the restaurant ensuring we have team members focused on delivering Portillo’s experience.
• Plan for and make critical business decisions around inventory, budget, and labor.

Job Qualifications

• Minimum of 3 years of Restaurant Management or at least 1 year of Assistant General Manager or General Manager experience in a high volume, fast-paced environment preferred.
• Working knowledge of restaurant operations, including recruiting, food planning and preparation, purchasing, sanitation, health standards, and security.
• Demonstrated ability to champion hospitality and motivate team members.
• Strong leadership skills with a focus on coaching and achieving excellence.
• Knowledgeable in all financial aspects of the restaurant operations, along with P & L responsibilities.
• Great communication skills. Must be able to read, speak, and understand English to communicate with team members, managers, and guests.
• Flexibility to work 50+ hour weeks, rotating shifts (including nights and weekends), and holidays.
• High school diploma or equivalent.
• Current sanitation and B.A.S.S.E.T. alcohol service training a plus.

What's in it for you?

• Participation in a discretionary bonus program based on restaurant performance, among other ingredients.
• Monthly technology reimbursement.
• Uniform allowance.
• Free shift meals.
• Access to hundreds of discounts from movie tickets to gym memberships and more.
• Counseling and support resources through our Employee Assistance Program (EAP).
• Bun-believable benefits package that includes:
• Your choice of health insurance from among three medical plans (including a PPO), two dental plans, and a vision plan.
• Paid time off.
• 401(k) with company match.
• Flexible Spending Accounts - healthcare and dependent care.
• Financial Security through Voya Financial.
• Beef Stock – our Employee Stock Purchase Plan.
• Voluntary Benefits like pet insurance, critical illness coverage, and identity theft insurance.

Disclaimer

This job may be reviewed as duties and responsibilities change with business necessity.