Assistant General Manager

What's In It for You?

• Competitive pay & eligible for quarterly bonuses
• Free on-shift meals & unlimited fountain beverages
• Paid vacation, sick time, and holidays
• Medical, dental, vision, life insurance, pet insurance & 401(k) with match available
• Career advancement & leadership development opportunities
• Tuition discounts
• Perks & rewards for team members
• Team member assistance program
• and much, much more!

About the role

As an Assistant General Manager, you’ll lead an amazing team and a beloved neighborhood bakery-cafe to sweet success! You’ll inspire and celebrate your team, partner with your General Manager in overseeing operations, delight guests every day, and grow the business- while taking ownership on hiring, training, and development at your location.

Responsibilities

• Support your General Manager by making key decisions and problem solving
• Plan and manage staffing needs, shift scheduling, people development, career development, and succession planning
• Support the hiring, on-boarding, and training of new team members while motivating energizing, engaging, inspiring, and celebrating the entire team
• Assist with managing team performance to ensure the bakery-cafe’s goals, operational and quality standards, and extraordinary guest service expectations are met
• Partner with the General Manager to create subject matter experts within your bakery-cafe by developing managers on people’s processes and Panera’s Guiding Values & Behaviors
• Build engaging relationships that lead to long-term, loyal guests as part of the bakery-cafe’s management team
• Follow operational procedures designed to ensure your bakery-cafe successfully executes all company strategies and initiatives
• Ensure team members follow company policies and procedures and comply with all federal, state and local regulations
• Maintain a healthy and safe workplace for your team that meets Panera’s health, food, safety, and company culture standards
• Aid your General Manager in maintaining the bakery-cafe’s overall costs and inventory

Requirements

• Minimum age: 18 years of age
• 1+ years of restaurant management experience preferred
• ServSafe certification (or ability to achieve)
• Proven ability to drive positive results through strong business acumen required
• Proven availability to run great shifts while directing, motivating, coaching and developing others in a fast-paced environment

Qualifications

• Ability to lift, carry, push, or pull objects 50 pounds
• Capability to stand and walk for up to 6 hours
• Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others!