Assistant General Manager

Responsibilities

• Aid in effectively managing the store, aligning with company standards and objectives.
• Plan, allocate, and direct tasks to department employees.
• Oversee department personnel, covering areas such as training, time and attendance, employee purchase policies, etc.
• Manage product ordering with the General Manager.
• Plan and distribute products to customers, collaborate with suppliers for purchases and deliveries.
• Handle and resolve customer and employee complaints.
• Conduct interviews, train, develop, and evaluate grocery associates, including performance evaluations, rewards, and disciplinary actions.
• Be thoroughly acquainted with all products stocked in the store, understanding their differences in price, taste, preparation, or usage.
• Adhere to approved procedures for receiving, dating, pricing, and restocking products to ensure quality.
• Maintain accurate records of department merchandise, verifying all items listed on vendor invoices against quality standards.
• Monitor labor costs, food costs, production, food presentation, quantities, waste, and rotation to positively impact the department's gross profit.
• Communicate effectively within the department, across the store, and throughout the organization.
• Promote a positive department image by keeping the area clean, organized, attractive, and welcoming to customers.
• Greet customers promptly and courteously, providing them with excellent service.
• Motivate associates to meet company sales, merchandising, and customer service goals.
• Perform other duties as assigned.

Qualifications

• High school diploma or GED required.
• At least 3 years of relevant experience or demonstrated abilities, required.
• Reliable transportation required.
• Preferred Food Management Certification.
• Excellent organizational skills, including attention to detail, goal orientation, and follow-through.
• Positive attitude, including people skills, innovation, and proactivity.
• Ability to stand and/or walk for 8 or more hours.
• Ability to multitask, maintain a positive attitude, and solve problems.
• Willingness to work early mornings, evenings, and weekends.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Short-term disability insurance
• Accident insurance
• Hospitalization insurance
• Critical illness insurance
• Cancer insurance
• Life insurance
• Flexible spending account
• Education reimbursement
• 401(k) matching
• Employee discount
• Company-paid life insurance policy
• Company-paid LTD policy