Assistant General Manager

Responsibilities

• Ensures performance indicators meet or exceed client and corporate expectations.
• Ensures division goals and objectives are met or exceeded.
• Ensures subordinate staff are well trained and are successful.
• Ensures all company policies and procedures are in place and being followed.
• Ensures the company vision, values, and culture are understood, communicated, and promoted throughout operations.
• Ensures liquidated damages are kept to a minimum, and failures are corrected.
• Develops and maintains positive employee and labor relations.
• Directly oversees operations department managers.
• Trains and mentors a future successor for backfill.
• Succeeds in managing the Operations Department's annual budget.
• Affords responsibility of the General Manager during his/her absence.

Qualifications

• Talent Requirements: High School diploma or equivalent; college degree preferred.
• Must have a minimum of five (5) years of steady, successful supervisory experience in public transportation with at least five (5) years of ADA paratransit operations management experience in a service with 150+ vehicles.
• Certifications according to local contract as required.
• Knowledge of State and Federal regulations as well as company policies and procedures.
• Experience in development of runs, shift bids and run cuts.
• Strong organizational skills.
• Strong analytical skills.
• Strong communication skills including written and verbal.
• Ability to work independently and be a self-starter.
• Strong supervision skills with ability to lead others to success.
• Ability to develop solutions to challenge through planning and implementation.
• Ability to write and speak English.
• High level of familiarity of Windows based computers and MS Office.