Assistant General Manager

Lodgco Hospitality · Ann Arbor, MI · 2 days ago

On-siteManagementFull-time

JOB SUMMARY

Assists the General Manager in all operations of the hotel.

ESSENTIAL JOB FUNCTIONS

Act as “Manager on Duty” and be responsible for hotel operation in the absences of the General Manager
Assist General Manager with all hotel, administrative, and human resources duties
Analyze and resolve work problems to achieve work-related goals
Participate in all revenue management decisions and hold staff accountable for achieving revenue goals
Ensure all Front Desk employees are adhering to rate and credit policies and procedures
Knowledge of brand operating systems
Aid in daily credit report; review the bucket, and all A/R accounts
Maintain online ordering of food, housekeeping, maintenance supplies, etc.
Aid sales manager in actively selling the hotel to groups, meetings, and extended stay guests
Review discrepancy reports daily and take necessary steps to resolve and eliminate discrepancies
Set up controls (i.e. overtime, safety deposit boxes, master keys, banks, etc.) and audit them on a regular basis to ensure the accuracy and completeness
Knowledge of all emergency procedures and how to act on them
Assist in ensuring staff continues to learn the importance of excellent guest service and implement training programs
Report any unusual occurrences or requests to General Manager immediately

COMPETENCIES

Strong Leadership and Teamwork abilities
Communication both verbal and written
Computer software skills
Time management and problem solving skills
Self-motivated, well organized, and goal-oriented

REQUIRED/PREFERRED EDUCATION AND EXPERIENCE

2-3 years of hotel experience, preferably in a supervisor role
Hospitality degree, preferred

BENEFITS

Career development & work-life balance
Paid time off
Travel and hotel discounts
Health, dental, & vision insurance
401(k) with company match
Bonus Potential

ADDITIONAL ELIGIBILITY QUALIFICATIONS

Valid driver’s license and safe driving record – satisfactory criminal background screening required – professional references

PHYSICAL DEMANDS

Regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds

EXPECTED HOURS OF WORK

This position requires variable hours based on the needs of the hotel.

EEO STATEMENT

In accordance with all applicable local, state, and federal laws, Lodgco is committed to a policy of nondiscrimination and equal employment. This policy requires that all decisions involving hiring, promotion, transfer, compensation, benefits, training, discipline, and all other personnel practices and terms or conditions of employment will be made without regard to race, color, religion, sex, age, national origin, disability, genetic information, height, weight, marital status, veteran status, sexual orientation or any other protected characteristic under state, federal, or local law. Lodgco also prohibits retaliation against any employee because the employee has engaged in an activity that is protected under state, federal, or local law.

NOTICE OF E-VERIFY PARTICIPATION

Lodgco Hospitality participates in E-Verify to confirm the identity and employment authorization of individuals hired to work in the United States. Before submitting this application, please review the following documents: E-Verify Notice of Participation Right to Work By continuing with this application, you acknowledge that you have been informed of our participation in E‑Verify and have had the opportunity to review these notices.