Assistant General Manager

What this job involves

The Assistant General Manager (AGM) assists the Senior General Manager (SGM) in managing specific assets and ensuring client and tenant satisfaction. The AGM works closely with the SGM to achieve financial results and operating objectives. They are responsible for understanding client investment objectives, developing property-specific strategic plans, and overseeing the implementation of approved initiatives by managing the property team. The AGM may also have responsibilities for managing other property team members and representing JLL in the local and regional business community. The Assistant General Manager is required to be on-site.

What your day-to-day will look like

• Affirm with development and implementation of operating, and financial reporting
• Ensure tenant satisfaction by implementing retention program
• Oversee competitive bidding for service contracts and act as primary contact for contractors and vendors
• Aid in developing policies and procedures for tenant rent collections
• Afford property, or properties are operating in accordance with JLL best practices
• Oversee and update tenant and vendor work orders
• Accounts Payable - Invoice coding

Required Qualifications

• Real Estate license required within 6 months of hire date
• 3-5 years of commercial property management experience with demonstrated success in tenant relations
• Experience in budgeting, invoicing and financial reporting
• Strong organizational skills with exceptional attention to detail and ability to manage multiple tasks simultaneously
• Problem-solving mindset with ability to handle challenging situations diplomatically and effectively
• Strong communication skills