Assistant General Manager

General Manager Overview

The Role

Green Thumb is committed to enhancing well-being through cannabis. We seek an Assistant General Manager for our RISE Dispensary to support the General Manager in managing operations, team development, and customer experiences.

Responsibilities

• Manage and oversee all dispensary operations to ensure compliance with regulations.
• Motivate team members to execute programs and promotions effectively.
• Oversee inventory management, financial records, and Seed to Sale compliance.
• Manage cash management, order management, and expense processes aligned with store budgets.
• Coach and motivate team members to deliver memorable customer experiences.
• Lead by example and set the rhythm for effective Leader on Duty shifts.
• Execute a seamless omni-channel customer experience and ensure consistency across in-store, drive-thru, curbside, and delivery services.
• Coach team members to achieve loyalty goals, drive customer retention, and increase repeat traffic.
• Serve as a liaison to the local community and support community outreach events and initiatives.

Qualifications

• At least three years of managing teams in a retail setting, specifically with POS business operations.
• Cannabis experience preferred.
• Inventory control experience preferred.
• Ability to work flexible schedules, including mornings, days, nights, and weekends.
• Reliable, responsible, and dependable attendance.
• Valid driver's license or state ID.
• Knowledge of cannabis laws, rules, and regulations.

Skills

• Proactive work ethic and attention to detail.
• Strong communication and leadership skills.
• Ability to work under pressure and continuously improve.
• Highly motivated and self-directed.
• Ability to resolve conflicts and handle employee and customer complaints.

Additional Requirements

• Ability to perform tasks for prolonged periods.
• Move about the dispensary to fulfill work assignments and assist employees and customers.
• Operate point of sale systems and other office productivity machinery.
• Inspect and receive detailed information, such as patient and customer orders or inquiries.
• Position self to move inventory and materials in storage areas.

Working Conditions

• Patient and/or customer-facing environment.
• Exposure to cannabis and/or allergens.
• Ability to work outdoors in varying and sometimes adverse weather conditions.

Company Mission

We are committed to promoting well-being through the power of cannabis. We strive to be humble, hardworking, grateful, transparent, collaborative, and have a growth mindset. We are dedicated to fostering an inclusive culture that celebrates diversity and champions economic opportunities in communities disproportionately affected by the war on drugs through employment and community involvement.

Pay Range

$55,000 - $65,000 USD