Assistant General Manager

About the role

As an Assistant General Manager at GO Car Wash, you’ll learn to manage your own site. You’ll assist the Site General Manager with all daily car wash operations and contribute to the continued success of the site.

Responsibilities

• Work with the Site General Manager on meeting all inventory, equipment, site, service and safety standards to deliver a convenient, consistent, exceptional car wash experience for customers.
• Address customer claims when they occur.
• Aid in hiring, training, coaching, managing, and developing Teammates to perform their jobs well, grow their responsibilities, and uphold the company’s values.
• Deliver excellent customer service and drive sales growth.
• Communicate clearly, engage, and lead others by example.
• Organize time, work, and team to complete many varying responsibilities.
• Achieve results independently, and work collaboratively with the team.
• Proactively and creatively find solutions to operational and people challenges.

Requirements

• High school diploma or equivalent
• 6 months of management experience in a service-related business
• Car wash experience preferred, but not required

Qualifications

• Must be able to deliver excellent customer service and drive sales growth.
• Communicate clearly, engage, and lead others by example.
• Organize time, work, and team to complete many varying responsibilities.
• Achieve results independently, and work collaboratively with the team.
• Proactively and creatively find solutions to operational and people challenges.

Skills

• Customer service skills
• Leadership skills
• Time management skills
• Sales skills

Benefits

• Competitive health benefits
• 401(k) plan
• Paid time off
• Free car washes
• Opportunity to grow your career

Pay

Our Teammates in this role typically earn $22.50/hour, which includes a base pay of $16.50/hour plus an average of $2/hour in commission from membership sales and tips guaranteed up to an additional $4 per hour. Commissions and tips are uncapped, and our top performers regularly exceed $6/hour in additional earnings.

Schedule

The schedule for this position may vary based on the specific location and requirements of the site.

Benefits

• Monthly bonus tied to 100% of plan targets tied to company and individual performance