Assistant General Manager

About the role

We are seeking an experienced Assistant General Manager to help our General Manager plan and oversee day-to-day operations at AC Marriott Burlington. When the General Manager is unavailable, you will supervise personnel, help with guests, and ensure that our guests have an excellent experience at the AC Marriott Burlington.

Responsibilities

• Assist General Manager in the day-to-day operation of the AC Marriott in maintaining all standards of guest service
• Interface with guests on a daily basis and resolve any concerns that may arise
• Collaborate with the General Manager and department heads to assess and adjust performance throughout the year to stay profitable
• Coordinate with corporate departments to ensure completion of all procedures, including accounting, accounts payable, etc.
• Facilitate the AC Marriott's human resources functions, such as HR administration, turnover control, staff motivation, and employee development and retention
• Ensure that all local, state, and federal rules and regulations, as well as any AC Marriott policies and practices, are followed
• Ensure that each guest experience exceeds expectations
• Build and maintain working knowledge of restaurant operations

Requirements

• 2 or more years of experience working in the hospitality field
• Previous experience in a managerial role overseeing a team, preferably in hospitality
• Ability to communicate accurately and effectively in verbal and written form with guests, management, and associates
• Ability to understand and provide excellent customer service
• Maintain a friendly, cheerful and courteous demeanor at all times
• Must be responsible and be able to work independently
• Ability to learn applicable systems (PMS, OTAs, POS, Microsoft Outlook + Suite, and more)
• Ability to stand for long periods of time
• Ability to lift/push up to 50 lbs
• Must be able to work onsite at the hotel location
• Ability to cover shifts as needed for associates
• Hours required: Full Time 40-50 hours per week for AM;Mid;PM;Overnight;Must be flexible;Weekends;Holidays;Schedule based on needs of the team, guests, and occupancy
• Proficiency in the English language
• Additional Preferred Skills/Qualities: Strong attention to detail, second language is a plus, preferably Spanish or French

Compensation

$75,000 Annually

Benefits

• Earned paid time off
• Employer-contribution medical/dental/vision insurance
• Optional life insurance
• Short term/long term disability
• Optional 401k with employer match
• Employee discounts at participating hotels
• Option to sign up for on-demand pay with DailyPay
• Refer a friend – get paid extra when they join our team!
• Bonuses for name recognition and guest score

About AC Marriott Burlington

AC Hotels by Marriott is a stylish, contemporary hotel brand designed for the modern traveler. We offer a unique blend of European sophistication and purposeful design, creating a vibrant and enriching guest experience. This hotel features 161 guest rooms and 53 residences with a restaurant.

About Giri Hotels

Headquartered in Quincy, MA, Giri Hotels owns and operates more than 50 hotels in New England. We are a growing company that embraces change, maintains a service mindset, and prioritizes the 'big rocks' - our most impactful tasks and projects. At our core, Giri Hotels is a hospitality company, and all members of our team share a sense of cooperation and respect with our guests and one another.

Equal Employment Opportunity

Giri Hotels provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.