Assistant General Manager
Firebirds Wood Fired Grill · Newark, DE · 2 wk ago
ManagementInternship
Responsibilities
- Provides direct support to the General Manager in all areas of responsibility and serves as acting GM in their absence
- Led, develops, and motivates management and hourly team members to ensure excellence in execution and guest satisfaction
- Partners with the Executive Chef to oversee all food and beverage operations for the restaurant and FIREBAR®
- Ensures adherence to company policies, safety, sanitation, and compliance standards
- Aids in forecasting, budgeting, and controlling costs, including food, beverage, and labor
- Analyzes financial reports and operational metrics to identify opportunities for growth and efficiency
- Provides direction and training to managers and team members by coaching, counseling, and giving performance feedback
- Accounts for ordering produce, seafood, main food orders, and/or wine, liquor, and beer
- Conducts bi-weekly inventory in collaboration with the management team
- Oversees scheduling to maintain proper staffing levels while meeting labor goals
- Leads recruitment, interviewing, and hiring efforts to maintain strong staffing levels and build bench strength
- Maintains a positive, team-focused environment that sets expectations for service, quality food, and beverages in a neat, clean, and organized restaurant
- Partners with the GM to drive community involvement, local store marketing, and guest engagement initiatives
Qualifications
- 4 years high volume, full service restaurant experience in a management position
- Warm, passionate, and committed to the industry
- Excellent communication skills
- Ability to remain calm, cool, and collected under pressure
- Self-Actualized and motivated
- Self-discipline; maintained professional appearance
Physical Requirements
- Able to speak, read, write and understand the primary language of the work location
- Reach, bend, push & pull items for up to 10 hours each day
- Able to use fingers, hands, arms and shoulders repetitively for up to 6 hours each day
- Able to stand and exert well-paced mobility for multiple hours in length
- Must have a sense of balance, able to bend, kneel and lift items frequently weighing up to 35 pounds