Assistant General Manager

About the role

The Assistant General Manager at EōS Fitness is a key position that requires a combination of sales and leadership skills. Reporting directly to the General Manager, this role involves assisting the Sales team and overseeing daily operations.

Responsibilities

• Ensure sales targets are met, particularly during weekends or when the General Manager is not present, by leading the team and driving sales initiatives.
• Sell club memberships, individual memberships, fitness services, products, and programs to meet or exceed sales goals.
• Oversee the billing processes for memberships, monitor the sales process, and ensure timely follow-up with leads and prospects.
• Communicate goals, expectations, and procedures to staff members, ensuring everyone understands their roles and responsibilities.
• Supervise the maintenance and cleanliness of the facility, including equipment, locker rooms, and common areas.
• Ensure compliance with health and safety regulations, maintain proper certifications, and implement safety protocols.
• Engage with members in a friendly and approachable manner, actively listen to their needs and concerns, and provide clear and helpful responses.
• In the event of emergencies or unexpected disruptions, communicate calmly and clearly with staff and members, providing necessary instructions and updates to ensure their safety and well-being.

Qualifications

• 2 years of customer service experience.
• 3-4 years of sales experience.
• 1 year of supervisory experience.
• Strong communication skills, both verbally and in writing, for interacting with employees, management, and vendors.
• Excellent relationship building and influencing skills with people at all levels and in all functions.
• Strong detail orientation; systematic and thorough approach to problem solving; and good time management, organizational, and record-keeping skills.
• Excellent MS Office skills.
• Prior experience or strong interest in the fitness industry is a plus.

Requirements

• Must successfully pass background check.
• CPR certification required within 30 days of hire.
• Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public.
• Ability to bend routinely and repetitively to lift more than 40 lbs.
• Ability to access and operate the Company computer system including preparing documents, entering data into computer system, read reports from a computer data base or email system.

Benefits and Perks

• A highly energetic and collaborative team.
• A management team that cares about your professional development.
• Free membership for you and plus one family member.
• Discounted Personal Training, and merchandise – including supplements.
• Employee referral program.
• Daily Pay offered - access your funds before payday.
• Competitive pay plus vacation, holiday, and sick pay.
• Group Health, dental, vision, Supplemental Life, and Employee Assistant Program are offered.
• 401(k) + Company matching.
• Personal education growth options with Sophia Learning.

Eligibility for Additional Compensation

• Inclusive Of Variable income opportunities including commission and bonus.

Minority/Women/Protected Veterans/Disability

• EōS Fitness is an Equal Opportunity Employer.

Equal Opportunity Employer

• We celebrate diversity and are committed to creating an inclusive environment for all employees.

CCPA Policy

• To view more information on our CCPA policy, click HERE.

Government Contractor Affirmation

• We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the Recruiting Help Line at recruitinghelpline@eosfitness.com or by calling 949.309.4182.

Employment Verification

• To check on the status of your application, please visit the Greenhouse Candidate Portal at my.greenhouse.com for updates.