Assistant General Manager

About the role

The Assistant General Manager at Cooper’s Hawk is responsible for leading a high-volume, full-service restaurant that includes a scratch kitchen, retail tasting room, and a thriving Wine Club program. Key responsibilities include overseeing restaurant operations, managing staff, and collaborating with the General Manager to achieve restaurant goals.

Responsibilities

• Show Up Ready: Oversee overall restaurant operations and departments, review and approve schedules, ensure food and service standards, follow policies and operating systems, use POS systems, scheduling software, inventory systems, and Microsoft Office.
• Own What You See: Take responsibility for tasks, train and support Team Members, maintain a safe and healthy work environment, maximize financial and operational results.
• Stay in Sync: Communicate with kitchen and front-of-house teams, collaborate with the General Manager, conduct inventory audits, support financial reporting, attend community and leadership meetings.
• Add a Touch: Build and maintain the Wine Club Community, celebrate team achievements, lead by example, inspire a culture of pride and passion.

Requirements

• 3-4 years of supervisory experience in a full-service restaurant.
• Scratch kitchen experience preferred.
• A minimum age requirement of 21 years.
• Excellent verbal and written communication skills.
• Demonstrates financial acumen.
• Proficient in Microsoft Office Suite.
• Results-driven; able to coach team to hit restaurant targets (i.e. Wine Club Community growth).
• PREFERRED: Certifications include ServSafe and state/local licensing requirements.

Qualifications

• Must be able to lift and carry up to 40 lbs.
• Must be able to stand for at least 10 hours per shift.
• Must be able to work 50-60 hours per week.
• Must be able to work flexible shifts and schedules, inclusive of weekends and some holidays.

Skills

• Financial acumen.
• Microsoft Office Suite proficiency.
• Results-driven leadership.
• Ability to coach and mentor team members.
• Effective communication and interpersonal skills.

Benefits

• 50 percent Dining and Carryout Discount;
• 40 percent Retail Wine Discount;
• 20 percent Discount on Retail and Private Events;
• Monthly Complimentary Wine Tasting for Two;
• Medical, Prescription, Dental, Vision and Telehealth plus Wellness Discount;
• 401(k) with Company Match;
• Health & Flexible Savings Accounts;
• Long-Term Disability; Voluntary Short-Term Disability;
• Basic Life and AD&D Insurance;
• Paid Parental Leave;
• Paid Time Off;
• Access to Team Member Relief Program;
• Wellness and Mental Health Support;
• “Everyday Benefits” Program;
• Insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services;
• Team Member Rewards, Milestone Recognition and Referral Bonuses;
• Career Development Opportunities.