Assistant General Manager
Responsibilities
- Support the General Manager in overseeing day-to-day operations of the aviation division, including maintenance, cabin cleaning, flight operations support, safety, and customer service.
- Aid in executing strategic plans and operational initiatives to achieve business goals and objectives.
- Manage budgeting and monitor financial performance, reporting variances and opportunities to the General Manager.
- Ensure compliance with all aviation regulations, safety standards, and industry best practices.
- Supervise, coach, and develop frontline supervisors and team members, fostering a culture of accountability and continuous improvement.
- Support business development efforts by contributing operational insight and assisting with service expansion initiatives.
- Maintain relationships with key stakeholders, including customers, regulatory bodies, and vendors.
- Monitor daily operational performance, staffing levels, and service quality, escalating issues as needed.
- Assist in implementing and enforcing operational policies and procedures.
- Step in for the General Manager as needed, ensuring operational continuity.
- Drive the highest levels of safety, quality, and customer satisfaction on the floor.
Qualifications
- Proven experience in an operations management or supervisory role within the aviation industry.
- Strong understanding of aviation operations, regulations, and safety standards.
- Excellent leadership and team management skills with hands-on, floor-level presence.
- Experience supporting budgets, labor management, and operational KPIs.
- Strong communication and interpersonal abilities.
- Strong problem-solving skills and ability to make sound decisions in a fast-paced environment.
- Ability to work collaboratively across departments and support senior leadership.
- Flexibility to work varied shifts as required by airport operations.
About the Role
We are seeking a highly experienced and strategic Assistant General Manager to oversee our aviation operations. The ideal candidate will be responsible for leading and managing all aspects of the aviation division, ensuring operational efficiency, financial performance, and regulatory compliance. This role requires strong leadership skills, a deep understanding of the aviation industry, and the ability to drive business growth and innovation.
Pay
PAY $100,000 - $115,000 Anually The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program.
Benefits
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2025 Employee Benefits | Staff and Management Team Members.
Schedule
You may be eligible to participate in a Company incentive or bonus program.
Qualifications
- Proven experience in an operations management or supervisory role within the aviation industry.
- Strong understanding of aviation operations, regulations, and safety standards.
- Excellent leadership and team management skills with hands-on, floor-level presence.
- Experience supporting budgets, labor management, and operational KPIs.
- Strong communication and interpersonal abilities.
- Strong problem-solving skills and ability to make sound decisions in a fast-paced environment.
- Ability to work collaboratively across departments and support senior leadership.
- Flexibility to work varied shifts as required by airport operations.
About Us
ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis. ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility. ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM. ABM directs all applicants to apply at www.abm.com/careers . ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now. For more information, visit www.abm.com.