Assistant Food Service Manager

Job Description

Job Title: Assistant Market Grille Department Manager
Department: Market Grille
FLSA: Non-Exempt

Core Competencies

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism

Reporting Relations

• Accountable and Reports to: District Store Director; Store Manager; Assistant Manager of; Perishables, Store Operations, and Health Wellness Home; Food Service Director; Market Grille Department Manager

Primary Duties And Responsibilities

• Provides prompt, efficient and friendly customer service
• Greets customers and addresses them by name
• Assists customers with product retrieval and loading/unloading
• Passes along customer suggestions and requests
• Answers the telephone and takes product orders
• Ensures customer satisfaction and a pleasant work environment
• Checks and sets up production timelines
• Rotates and replenishes food display cases
• Addresses issues and suggests ad items
• Reviews and orders signage
• Assists in monthly inventory
• Controls inventory and maintains cleanliness
• Trains employees in department duties
• Orders products and supplies
• Assists in other areas of store as needed

Secondary Duties And Responsibilities

• Assumes management duties in absence of Department Manager
• Writes and calculates schedules for the department
• Trains employees in department duties
• Orders all products and supplies for the department
• Assists in other areas of store as needed

Supervisory Responsibilities

• Instructs, assigns, reviews, and plans work of others
• Maintains standards, coordinates activities, and allocates personnel

Physical Requirements

• Must be physically able to exert up to 50 pounds of force occasionally
• Must be able to perform the following physical activities: climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions

Working Conditions

• Frequent exposure to a cool environment, dampness, noise from equipment, and vibrations from some equipment
• Daily exposure to cleaning chemicals and solvents
• Fast-paced work environment

Equipment Used To Perform Job

• Cash register
• Slicer
• Telexon ordering machine
• C.A.R.S. system
• Fryers (breakfast grill)
• Ovens
• Steamer
• Computers (Microsoft, N.T.)
• Fax machine
• Telephone
• Copier
• Calculator
• Utensils
• delivery van
• Hobart machine
• stoves
• grills
• toasters
• chicken roaster
• can opener
• griddle
• chargrill
• refrigerated food case
• hot case
• cold case
• thermometers
• knives
• dishwasher
• ice machine
• coffee maker
• scales
• pop machine

Contacts

• Daily contact with customers, suppliers/vendors, and the general public
• Occasional contact with federal or state regulatory agencies regarding inspections
• Confidentiality: Has access to confidential information including gross percentage/sales, and employee wages

Additional Considerations

Night & Weekend Shifts Required