Assistant Food & Beverage Outlet Shift Manager (Steakhouse)

About the role

Responsible for supervising an F&B Outlet designated to this role and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.

Responsibilities

• Serves as a supervisor for the F&B Outlet
• Manages operational goals and monitors performance and profit objectives
• Coordinates scheduling and addresses scheduling concerns
• Supports and promotes superior customer service
• Ensures customer service standards are met by all team members
• Assists in the budget process for the department and provides recommendations
• Maintains strict confidentiality in all departmental and company matters
• Enforces gaming laws and regulations
• Maintains and develops procedures for food service
• Inspects menu items for maximum customer satisfaction
• Assists in maintaining cost control methods and procedures
• Assists F&B Outlet Assistant Manager with administrative duties
• Maintains compliance with all regulatory compliance within area of responsibility

Requirements

• At least 21 years of age
• Associates degree (A.A) in related field or equivalent combination of education and experience
• Two years of Food and Beverage experience or equivalent
• Minimum two years’ previous supervisory experience required
• Ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner
• Proficiency in Microsoft applications (Excel, Word, and Outlook)
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
• Flexible to work all shifts including holidays, nights, weekends, and overtime as business needs dictate
• Must successfully complete ServSafe Alcohol training certification course

Qualifications

• Must be able to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner
• Must be proficient in Microsoft applications (Excel, Word, and Outlook)
• Must successfully complete ServSafe Alcohol training certification course

Skills

• Customer service skills
• Supervisory skills
• Financial management
• Food service management
• Regulatory compliance
• Microsoft applications proficiency
• Conflict resolution

Benefits

Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Pay

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being.

Schedule

Paid time off is earned according to the local policy and increases with the length of employment. Flexible to work all shifts including holidays, nights, weekends, and overtime as business needs dictate.