Assistant Food & Beverage Manager - Bars

About the role

The Assistant Food & Beverage Manager – Bars oversees the daily operation of The Maybourne Bar and The Cigar & Whiskey Bar, ensuring exceptional service delivery, elevated beverage programs, and Forbes Five-Star standards. This role supports the overall objectives of the Food & Beverage Division and collaborates with various departments to enhance the bar experience.

Responsibilities

• Oversee the daily operation of The Maybourne Bar and The Cigar & Whiskey Bar.
• Ensure all guests receive exceptional service that exceeds Forbes Travel Guide and LQA standards.
• Maintain high standards of cleanliness, organization, maintenance, and operational readiness throughout all bar venues.
• Ensure proper opening, closing, cash handling, and service procedures are consistently followed.
• Collaborate with culinary leadership to ensure seamless food and beverage coordination.
• Conduct daily floor presence, guest engagement, and quality assurance inspections.
• Collaborate with the Head Mixologist and beverage leadership team to maintain innovative cocktail, spirits, wine, and non-alcoholic beverage programs.
• Monitor beverage quality, consistency, recipe adherence, and presentation standards.
• Ensure compliance with all federal, state, and local alcohol service regulations.
• Assist with seasonal menu development, promotions, and special activations.
• Support vendor relationships, tastings, brand partnerships, and product sourcing initiatives.
• Manage labor, revenue, and expense performance for both bar outlets.
• Develop strategies to increase sales, guest capture, average check, and profitability.
• Monitor inventory levels, purchasing practices, product rotation, and beverage costs.
• Conduct monthly inventories and investigate variances.
• Aid in forecasting, budgeting, payroll administration, and financial reporting.
• Analyze operational metrics and implement cost-control initiatives while maintaining service standards.
• Maintain a visible presence on the floor during service periods.
• Create memorable guest experiences and personalize service encounters.
• Handle guest concerns and service recovery opportunities promptly and professionally.
• Foster an environment that reflects luxury hospitality standards and exceptional attention to detail.
• Support VIP events, activations, partnerships, and special programming initiatives.
• Recruit, interview, onboard, train, coach, and develop bar colleagues.
• Conduct daily lineups, departmental meetings, and ongoing training sessions.
• Create a culture of accountability, teamwork, recognition, and continuous improvement.
• Monitor colleague performance and provide coaching, feedback, and development plans.
• Ensure compliance with company policies, wage and hour regulations, and departmental standards.
• Partner with Human Resources regarding performance management and employee relations matters.
• Maintain compliance with health, safety, sanitation, and alcohol service regulations.
• Maintain all required certifications and operational documentation.

Qualifications

• Good attitude, attention to detail, and ability to work under pressure.
• Excellent customer service skills and a positive attitude.
• Proficient in reading, writing, and speaking English.
• Comprehensive knowledge of POS systems, Microsoft Word, Excel, Outlook, etc.
• Bachelor’s degree or higher in a related field.
• At least 3 years of progressive Food & Beverage management experience, including a minimum of 3 years in a Bar Manager role within a high volume, fast paced, major luxury brand hotel or resort.
• Full-Service Hotel experience is required, strong knowledge of various brands.
• Work varied shifts, including weekends and holidays.
• Food Safety Employee Training required.
• Training for Intervention Procedures (TIPS) required.
• Ownership of the Whiskey Bar reservation experience and access controls.
• Management of Forbes Travel Guide beverage service standards and guest engagement initiatives.
• Support of luxury brand partnerships, spirit activations, VIP tastings, and hosted events.
• Collaboration with Marketing, Concierge, and Front Office teams to drive awareness and guest participation in bar experiences.
• Oversight of specialty programming, seasonal cocktail launches, and revenue-generating promotions.

Physical Requirements

• Occasionally move about inside the office to access file cabinets, office machinery, etc.
• Constantly operate a computer and other office productivity machinery, such as a computer, copy machine, printer, etc.
• Constantly communicate with vendors, clients, staff members, therefore must be able to communicate, converse with and exchange information.
• Must be able to detect, determine, perceive, identify, recognize, and assess from long distances.
• Light to moderate lifting is required.
• Must be able to detect, determine, perceive, identify, recognize, and assess from long distances.
• Ability to stand at a computer terminal for an extended period of time.
• Must be able to bend, stoop, squat and stretch to fulfill tasks.
• Must be physically able to lift up to 50 lbs. and carry heavy trays and equipment, as well as delicate china and barware.
• Must be physically able to walk without assistance on various surfaces for an extended period.
• The position requires manual dexterity, grasping, writing, repetitive motion, bending and climbing.

Equal Opportunity Employer

Maybourne is proud to be an Equal Employment Opportunity. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.