Assistant Facility Program Manager

About the role

The Morale, Welfare, and Recreation (MWR) department of Commander, Navy Installations Command (CNIC) provides fitness, recreation, lodging and food and beverage programs for service members, their families, retired military and civilian employees. This position is assigned to the Non-Appropriated Fund (NAF) Community Recreation, and Deployed Support Branch; Fleet Readiness; Commander, Navy Installations command (CNIC); Naval Base Kitsap - Bangor.

Responsibilities

• Affords assistance in planning, directing and managing a well-rounded facility program which may include dining, social and recreational services, events, retail operations, bar/lounge services, theater and related activities.
• Affords assistance in the planning, scheduling, coordinating and directing the work of lower grade personnel.
• Affords assistance in resolving most conflicts, interpreting policy and determining methods and practices required to complete and maintain social and recreational programs and activities.
• Affords assistance in acting as the Facility Program Manager in their absence.
• Applies initiative, judgment and originality in food, beverage and program planning, merchandising, and control.
• Affords assistance in applying existing guidelines and helping develop supplements and procedures for use by staff (where applicable) to evaluate patron needs and interests.
• Affords assistance in taking corrective action as required to ensure accuracy of data and effectiveness of systems.
• Affords assistance in promoting effectiveness and efficiency within the facilities programs using strong organizational skills, budgetary guidelines, standards compliance and internal controls necessary to provide reasonable assurance of accomplishing management goals and objectives.
• Affords assistance in meeting budgetary requirements, providing customer information requests, etc.
• Affords assistance in implementing established MWR training programs to inform employees of the benefits of their employment and teach them to be thoroughly knowledgeable of their particular duties.
• Affords assistance in working with other activity managers, advisory committee members, supervisors, vendors, professional counterparts, outside agencies and organizations, etc, to ensure the program is responsive; all levels of supervision are informed of established program policies, special events, problems or other pertinent information; and that facility and equipment are maintained in good working condition and operational, safety, sanitation, security and other deficiencies are identified and corrected.
• Affords assistance in applying financial and accounting knowledge and skills regarding NAF entitlements and procedures for a sound fiscal policy, which meet not only program objectives but both short and long term goals.
• Affords assistance in regularly evaluating opportunities to grow the program through robust marketing, driving sales, and ensuring the team is providing consistently excellent quality products, services and facilities.
• Affords assistance in performing duties of subordinate positions as required.
• Works varied work schedules to include holidays, weekends, and evenings.
• Must be able to work varied work schedules to include holidays, weekends, and evenings.

Requirements

• Knowledge of Department of Defense (DoD) and Navy MWR policies, regulations, administrative practices and procedures related to management, planning, budgeting, scheduling and coordinating social and recreational programs and for efficient operation and use of assigned facilities and equipment.
• Knowledge of and skill in the application of a broad range of management principles, concepts and methodology to a variety of activities and services of a small to medium size program. Typical services may include all types of beverages in a lounge, lunch and dinner table service, bingo nights, weekend live music and dancing, billiard parlor, game room, specialty evening dining and catering services to accommodate private parties and groups.
• Knowledge of CNIC's Equal Employment Opportunity (EEO) policy and procedures.
• Ability to assess the size and mix of the combined patron community; cost targets; adequacy standards; and required changes or exceptions to sponsorship operational policies.
• Ability to develop and effectively deliver presentations and/or training.
• Ability to evaluate the effectiveness of contracted services and functions.
• Ability to communicate effectively both orally and in writing.

Qualifications

• Knowledge of Department of Defense (DoD) and Navy MWR policies, regulations, administrative practices and procedures related to management, planning, budgeting, scheduling and coordinating social and recreational programs and for efficient operation and use of assigned facilities and equipment.
• Knowledge of and skill in the application of a broad range of management principles, concepts and methodology to a variety of activities and services of a small to medium size program. Typical services may include all types of beverages in a lounge, lunch and dinner table service, bingo nights, weekend live music and dancing, billiard parlor, game room, specialty evening dining and catering services to accommodate private parties and groups.
• Knowledge of CNIC's Equal Employment Opportunity (EEO) policy and procedures.
• Ability to assess the size and mix of the combined patron community; cost targets; adequacy standards; and required changes or exceptions to sponsorship operational policies.
• Ability to develop and effectively deliver presentations and/or training.
• Ability to evaluate the effectiveness of contracted services and functions.
• Ability to communicate effectively both orally and in writing.